Help Desk Tier 1 Jobs in Richmond, VA

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Helpdesk Tier 1

Apex Systems

•

Richmond, Virginia, USA

Full-time

Job#: 2070006 Job Description: End User Support Engineer - Richmond, VA (Hybrid) For any applications, please send resumes to ** JOB FUNCTIONS Key responsibilities Provides first and second-line support. The incumbent will provide support, to end users at all Company facilities and remote employees nationwide, by maintaining a "customer first" attitude to ensure customer/end user satisfaction. All issues will be tracked to resolution.Evaluate incoming requests for assistance, identifying affe
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Posted 2 days ago | Updated 10 hours ago

Tier I Helpdesk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu
Posted 5 days ago | Updated 2 hours ago

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r
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Posted 60+ days ago | Updated 9 days ago

Help Desk Analyst

Rivi Consulting Group

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Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 1 day ago

Help Desk Analyst I

Robert Half

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Richmond, Virginia, USA

Full-time

Description We are a company in the insurance industry, based in Richmond, Virginia, and we're seeking a Help Desk Analyst I to become a part of our team. In this role, you'll be providing essential support to end users on a variety of technical issues and problems related to hardware, software, and peripherals. This role offers a contract to permanent employment opportunity. Responsibilities: Serve as the main point of contact for end users, both at our facilities and those working remotely, o
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Posted 23 days ago | Updated 6 hours ago

Service Desk/ Help Desk consultant - 100% REMOTE ( within USA) - 12 Months

ERPA

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Remote

Contract

Role: Service Desk Consultant Location: 100% Remote Duration: 12 Months Call Center experience Help desk or call center technical Support High school diploma or GED required. Ability to type 40+ WPM Experience with ServiceNow, Salesforce, or similar ticketing systems.
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Posted 2 days ago | Updated 1 day ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 8 days ago | Updated 9 hours ago

Helpdesk/Web Support Specialist

Randstad - Torc

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Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p
Posted 24 days ago | Updated 18 days ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 1 day ago | Updated 9 hours ago

Help Desk Technician

LMI Government Consulting (Logistics Management In

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Remote

Contract

Overview LMI is seeking a skilled ATIS Help Desk Technician to provide Tier 2 and Tier 3 technical support for the RFMSS (Range Facility Management Support System) and ATMC (Army Training Management Capability) applications within the Army Training Information System (ATIS). This role is ideal for individuals with strong problem-solving skills and a passion for delivering high-quality customer service while supporting mission-critical applications for the U.S. Army. At LMI, we're reimagining t
Posted 12 days ago | Updated 6 hours ago

Help Desk Support Technician

Virginia Jobs

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Remote or Norfolk, Virginia, USA

Full-time

Title: Help Desk Support Technician Agency: Tidewater Community College Location: Norfolk - 710 FLSA: Nonexempt Hiring Range: $42,905 - $45,500, commensurate w/ experience Full Time or Part Time: Full Time Additional Detail Job Description: Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hamp
Posted 7 days ago | Updated 9 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 39 days ago | Updated 9 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 52 days ago | Updated 9 hours ago

Help Desk Generalist

Robert Half

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Remote or Eastsound, Washington, USA

Full-time

Description Robert Half is seeking an IT Generalist to support a Nonprofit/Affordable Housing organization based in Washington (remote - Pacific Time hours). This role involves stepping in to provide technical support. The position is Remote and is a 3-4-month contract-to-hire opportunity with potential to convert to part-time permanent. Apply today! Job Details: Schedule: 2-3 days/week (16-24 hours), Mon-Thurs preferred, between 7am-3pm PT Duration: 3-4-month contract-to-hire. Location: Remo
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Posted 14 days ago | Updated 6 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 59 days ago | Updated 9 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 60+ days ago | Updated 1 day ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 60+ days ago | Updated 1 day ago

Helpdesk Cutomer Support

Empower Professionals

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Richmond, Virginia, USA

Third Party, Contract

Role: Helpdesk Analyst Location: Richmond VA Duration: 12+ Months Note: Customer serviceVoice and chat roleInbound/outbpund callsInsurance benefit verificationBenefits verification9 hrs shift including break Requirements: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of moderately complex function.Pri
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Posted 19 days ago | Updated 1 day ago

Help Desk / Customer Support Lead (Senior Project Manager Level 3)

Arch Systems, LLC

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Remote

Full-time

Role: Help Desk / Customer Support Lead (Senior Project Manager Level 3)Company: Arch SystemsClient: FederalLocation: RemoteType: Full-time / Consulting Note: Preference will be given to candidates who have worked with the Administration for Children and Families (ACF). This experience is mandatory. Role Overview:Manages the user support function and help desk operations. This role ensures end-user needs are met through timely, clear communication, thorough documentation, and integrated feedback
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Posted 24 days ago

Help Desk/Call Center

Atash Enterprises, LLC

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Remote

Contract

Tittle: Call Center/Help Desk Location: Remote Rate: $18/hr 1099 Required Skills: Call Center experience Help desk or call center technical Support High school diploma or GED required. Ability to type 40+ WPM Experience with ServiceNow, Salesforce, or similar ticketing systems.
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Posted 1 day ago