Help Desk Tier 1 Jobs

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Help Desk Tier 1

QCI/Quandrant, Inc.

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Quantico, Virginia, USA

Full-time

Help Desk Tier I&II Quantico, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push a
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Posted 60+ days ago | Updated 13 days ago

Help Desk Tier 1

QCI/Quandrant, Inc.

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Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push
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Posted 60+ days ago | Updated 13 days ago

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

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Harrisburg, Pennsylvania, USA

Third Party, Contract

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user
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Posted 15 days ago | Updated 2 hours ago

HELP DESK TECH TIER 1

Hooters Of America

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Atlanta, Georgia, USA

Full-time

Key Metric Store SupportNetwork supportSoftware and Hardware troubleshootingHardware imaging and stagingCustomer ServiceProductivityTime Resolution Primary Accountabilities Provide first-level support in-person and remotely, including software, hardware, printers, peripherals, CCTV/DVR, wired/wireless network troubleshooting, and All Point of Sales equipment. Configure and troubleshoot applications and equipment such as O365, Active Directory, DNS, Management Workstations (MWS), Registers, Prin
Posted 52 days ago | Updated 12 hours ago

Tier 1 Help Desk Technician - Active DOD Secret Clearance

Prism, Inc.

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Colorado Springs, Colorado, USA

Full-time

Due to Federal Governement Security Clearance Requirements: U.S. Citizenship and Active DOD Secret Clearance PRISM seeks a Tier 1 Help Desk Technician to provide first-line technical support to end-users within the organization. This role is essential in resolving common IT issues and ensuring a positive user experience. Responsibilities: Provide first-line technical support: Answer incoming support calls, emails, and chat requests.Diagnose and troubleshoot basic hardware and software issues.Res
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Posted 49 days ago | Updated 18 days ago

Help Desk Tier I

Acuren Inspection Inc.

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Tomball, Texas, USA

Full-time

Position Summary IT Help Desk Tier 1 individuals possess a passion for providing quality customer service and effective communication while providing tier 1 technical assistance for computer systems, software, and hardware. Requests for technical assistance and support may come in various forms with the primary form being e-mail and phone. Responses and assistance to internal customers may be provided in person, over the phone, or via e-mail using IT ticketing system. Complex queries and those
Posted 7 days ago | Updated 12 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics Information Technology

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Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting an
Posted 26 days ago | Updated 10 hours ago

HELP DESK TECH TIER 2

Hooters Of America

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Atlanta, Georgia, USA

Full-time

Key Metrics All Level 1 accountabilities Customer Service Process adherence Mean time to resolution Productivity Primary Accountabilities Serve as an escalation point for issues that can't be resolved by Tier 1. Investigate system problems and provide solutions. Executive support to VIP staff. Facilitate engagement of correct resources to address issues impacting multiple users. Perform miscellaneous daily or weekly tasks as appointed by the management team. Receive and maintain proper training
Posted 52 days ago | Updated 12 hours ago

Tier-1 Call Center Agent

Semper Valens Solutions

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San Antonio, Texas, USA

Full-time

Job DescriptionJob DescriptionTier-1 Call Center Agent Full Time San Antonio, TX Top Secret/SCI Clearance **This position is contingent upon contract award** Job Responsibilities: Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. Listens actively to determine customer needs and answers questions. Demonstrates courtesy, patience and professionalism while providing information to customers. Research knowledge articles to answer and respond t
Posted 3 days ago | Updated 9 hours ago

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 28 days ago | Updated 8 days ago

Help Desk Tier 2

Robert Half

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Rock Island, Illinois, USA

Full-time

Description For immediate and confidential consideration, please send a message to BRADLEY CHRISTENSEN on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Robert Half is looking for multiple IT INFRASTRUCTURE SUPPORT ANALYST professionals for a permanent direct hire full time position ON-SITE IN QUAD CITIES AREA. The position is ON-SITE IN QUAD CITIES AREA. This individual will work for a small to medium sized client company who is a leader in their
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Posted 10 days ago | Updated 7 hours ago

Tier II IT Help Desk Support Specialist w/Secret clearance - FULLY REMOTE

Sparks Group

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Remote or Germantown, Maryland, USA

Contract

Job Summary/Company: Sparks Group is seeking a Tier 2 Support Technician who will work in a fast-paced 24x7x365 environment. However, different from the normal Help Desk environment, this program is made up of multiple teams operating cross-functionally: testing, integration and support services via the help-desks and engineering teams. This position is temporarily remote but will be onsite when the pandemic ends. If you are interested in learning more about Sparks Group and the opportunity, ple
Posted 7 hours ago

Tier 1 Service Desk Technician

GavinHeath, LLC

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Westwood, Massachusetts, USA

Contract

Service Desk Analyst GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long-term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests repo
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Posted 19 days ago

Technical Support Agent (Tier 1)

Kforce Technology Staffing

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Largo, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Technical Support Agent (Tier 1) in Largo, FL. Summary: Reporting to the Global Operations Manager, in the Global Customer Services (GCS) department, the Communication Agent serves as the first point of contact between the Company and its customers for all systems issues. This person is responsible for effectively communicating information to the customer as well as a variety of operational departments involved in Customer Service. The int
Posted 8 days ago | Updated 4 hours ago

Tier III Helpdesk Engineer / 6 month Contract-to-Hire / Decatur, GA

Motion Recruitment Partners, LLC

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Decatur, Georgia, USA

Full-time

Job Description Looking for a place you can continue to grow your IT career? Check this out! A client of ours in the Decatur, GA area is hiring for a Tier 3 Helpdesk Engineer who can join their team full-time and in their local office every day! This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular CRM software package for helping customers build their dreams into reality. This company is backed by one of the largest manufacturing pro
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Posted 7 days ago | Updated 6 hours ago

Tier 2 Help Desk (Security) - Clearance Required

LMI Government Consulting (Logistics Management In

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Sterling, Virginia, USA

Contract

Overview LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers' unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable gr
Posted 1 day ago | Updated 7 hours ago

Tier II Help Desk Specialist

SNI Technology

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Colorado Springs, Colorado, USA

Contract

Job Details We are seeking a Tier II Help Desk Technician for an exciting opportunity. The position will provide front line support for users and remote location users. The Tier II Help Desk Technician responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. This person provides solutions to customer problems to ensure customer satisfaction and productivity. This involves researching, analyzing,
Posted 11 days ago | Updated 8 hours ago

Technical Support Specialist, Tier 1

Carbon60

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Remote or Vancouver, British Columbia, Canada

Full-time

Job DescriptionJob DescriptionSalary: 70000 - 80000 CAD/year About Us Carbon60isfocused on helping companies securely manage their IT infrastructure in a cloud environment.We provide both private and public (AWS and Azure) solutions to companies across Canada, the US, and internationally. Our Opportunity As a Technical Support Specialist, you are trusted by our clients to respond and resolve their issues quickly, effectively and with a high standard of service. You diligently apply your technic
Posted 5 days ago | Updated 10 hours ago

Tier 1 Desktop Support Agent (Onsite)

Irvine Technology Corporation (ITC)

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Phoenix, Arizona, USA

Contract

Tier 1 Desktop Support Agent (Onsite) We have an immediate need for a contract-to-hire Tier 1 Desktop Support Agent to join our client, an IT and cybersecurity managed service provider. The ideal candidate possesses an enthusiastic personality capable of thriving in a fast-paced dynamic environment, is passionate about providing an outstanding support experience for our clients, and enjoys continuously learning and growing in their career. Location: Phoenix, AZ (Onsite) This job expects to pay a
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Posted 20 days ago | Updated 1 hour ago

Cyber Tier 1 Deputy Team Lead

Leidos

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Remote or Ashburn, Virginia, USA

Full-time

Leidos is seeking a Cyber Tier 1 Shift Lead to join our team on a highly visible cyber security single-award IDIQ vehicle that provides Network Operations Security Center (NOSC) support, cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Network Operations Security Center (NOSC) is a U.S. Government program responsible to monitor, detect, analyze, mitigate, and respond to cyber threats and adversarial activity on the DHS Enterprise. The
Posted 4 days ago | Updated 12 hours ago