Help Desk III Jobs

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Help Desk Analyst III

Robert Half

St. Louis, Missouri, USA

Full-time

Description We are seeking a competent Help Desk Analyst to join our dedicated IT team in SAINT LOUIS, Missouri. This role involves providing advanced troubleshooting and support for complex IT issues, managing critical incidents, and ensuring the smooth operation of IT services and infrastructure. As a key member of our team, you will be tasked with handling escalated issues from Tier 1 and Tier 2 support, as well as providing hands-on support for end-users. Responsibilities: Resolve escalated

Help Desk Analyst III

Robert Half

Chandler, Arizona, USA

Full-time

Description We are looking for a Desktop Support Analyst to join our team in Chandler, Arizona, United States. This role includes providing support to end-users, maintaining the company's IT network, servers and security systems, and being responsible for investigating and diagnosing network problems, and making recommendations for improving our systems. Responsibilities: Provide Level 3 helpdesk support to end-users, managing up to 300 tickets. Act as a junior system administrator, managing sys

Help Desk III

AE Business Solutions

Madison, Wisconsin, USA

Contract

AE Business Solutions is seeking an experienced help desk technician to take on a long-term contract position in Madison! The successful help desk candidate will have experience in windows environments, ITIL/ITSM, and will be able to troubleshoot and resolve issues related to hardware and software. *All candidates MUST have at least 6 years' professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite in Madison. *No C2C inquiries please AE Business Solution

NESD Help Desk Agent III - NOLA - SIPR

General Dynamics Information Technology

New Orleans, Louisiana, USA

Full-time

Are you technically savvy? Would you enjoy a career that directly keeps our nation safe and secure? Can you thrive in a highly structured environment while working with some of the most cutting-edge technologies? If so, General Dynamics Information Technology has an exciting opportunity for you. GDIT is seeking highly motivated individuals to join our rapidly growing team of technical help desk professionals. Employees in this role will serve as the first point of contact for IT problem resolut

Help Desk Analyst III

Robert Half

Wilmington, Delaware, USA

Contract

Description Our client is in need of a highly qualified Help Desk Analyst for day-to-day management of Contract Lifecycle Management (CLM) mailbox and other CLM related activities for in-house Pharma. Legal team. Looking for an individual with an ability to assist in organizing and managing the current state with the understanding that a more efficient future state is on the horizon. The emphasis here is organizing and managing the current state to provide knowledge, data, and facts on current s

Tier III Help Desk Technician - Secret Clearance Required

Mindbank Consulting Group

Arlington, Virginia, USA

Contract

Mindbank Consulting Group has an immediate need for a Tier Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate. This position, which supports the Navy, is fully onsite at our client s location in Arlington, VA, and is a long-term contract. This service desk welcomes technically skilled candidates who are team-oriented and have a great desk-side manner. This position pays between $75,000 and $85,000 and is based on each candidate's experience and skills. P

Tier III Help Desk

DANE, LLC

Arlington, Virginia, USA

Full-time

Application Support Tier Help Desk At DANE our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented, and motivated employees. We offer aggressive PTO from day one, multiple benefits and learning opportunities to support our employees in being their best. We are looking for an experienced Tier Help Desk technician to join our team. As a senior member of our team, you will provide support to internal and external customers by troubleshooti

Service Desk Analyst

Phoenix Technology Partners, LLC

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Help Desk Specialist

Astor & Sanders Corporation

Silver Spring, Maryland, USA

Full-time

Help Desk Specialist Systems Integration & Development (SID) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Help Desk Specialist. This is a full-time position based in the Silver Spring, MD area. Roles and Responsibilities: Windows Server 2019 support Hands on experience troubleshooting user Windows 10 systems, printers, servers, etc. This Desktop Support Specialist will handle level 1 & 2 tickets Work on multiple tickets or issues to satisfactory resolu

Sr System Eng

iQGateway

Remote

Contract

DMV candidates only Minimum 10 years of overall experience required Project Management experience of at least 3 years required Technical PM role with Service readiness expertise Strong IT technical background required Preferred certifications: PMP, ITIL V3 Knowledge of help desk support processes Ability to interpret architectural designs and understanding of ITIL principles Familiarity with infrastructure and networking concepts Experience with application development preferred Ability to manag

Deskside Supprt

LTIMindtree

Battle Creek, Michigan, USA

Full-time

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup

Help Desk Support at Columbus, OH

Virtusa Corporation

Columbus, Ohio, USA

Full-time

Job/Skill requirement: Minimum 3+ years of Exp in Help Desk SupportExperience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.

Helpdesk Operator

Turing IT Labs

Martinez, California, USA

Contract

Hi, Job Title: Operator II (Helpdesk Support) Location: Martinez, CA (100% Onsite) Duration: 6 months subject to extension Job Description - SCHEDULE IMPORTANT: Currently their days off would be Sat/Sun until July when they will change to Wed/Thu. The hours are 11:30 pm 8:00 am CST . Knowledge of: Operational characteristics of data processing and associated peripheral equipment.Principles of computer system operation and monitoringPrinciples of computer report preparation and batch job process

Help Desk Level 2

Ledgent Technology

Lake Elmo, Minnesota, USA

Contract

Our client is seeking a Help Desk II professional to serve as second-level support for internal end users and customers requiring technical help and troubleshooting. This is a contract-to-hire position. There will be 2 weeks of training in Woodbury, then the role will be remote for 4-6 months before moving to hybrid (2-3 days per week) in Lake Elmo, MN. Target pay is $25/hr. Candidates must be local to the Minneapolis-St. Paul, MN metro area. Responsibilities: Manage escalated calls, emails, and

Helpdesk Specialist (Level I & II)

Ameri100

New York, New York, USA

Contract

Kindly review the below job description. If you are available, kindly send your resume to Position: Help Desk Specialist (Level 1 & Level 2) Location: New York, NY Hybrid 3 days/week onsite Duration: 6 Months Work Schedule: Candidate must be willing to work during weekdays & weekends Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagno

System Administrator

AIMIC Inc.

Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining