Genesys Product Manager Jobs in Boston, MA

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Genesys Consultant

TIA Infotek Inc

•

Boston, Massachusetts, USA

Contract

Hello Connections, Hope you are doing well We will change our strategy towards identifying more hands-on experience talent on Genesys and AI skills Role: Genesys Consultant Location Boston, MA (3 days onsite) Need a Genesys Functional SME to help guide client implementation of Genesys Features and Functions having real world experience within a call center Example IVR Skill Based Routing Call Back Queuing Agent Desktop etc Profile Specification Experience in Genesys CX functionality and featu
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Posted 4 days ago

Genesys Cloud CX Developer/Architect

Ventures Unlimited

•

Remote

Full-time

Job Title: Genesys Cloud CX Developer/Architect Location: Remote / Cary, NC Type: Full Time Position Job Description: Relevant Experience (in Yrs): 4+ years Minimum 3 years of experience in contact center related technologies and experience in Genesys Cloud CXExperience in working on different contact center technologies as below will be an added advantage:o IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM o Migration to Genesys cloud contact center o Genesys API's and integrat
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Posted 17 days ago | Updated 5 days ago

Genesys developer

Stanley David and Associates

•

Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 8 days ago | Updated 3 days ago

Practice Leader - Genesys with Sales

Accuro Group

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North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 22 days ago | Updated 1 day ago

Genesys SME

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for the below job opportunity. If you are interested please reach out to me and send me your updated resume. Title: Genesys SMEDuration: 12 months +Work Location: Fully RemoteShift : 4*10 staggered shift per week; 5 PM to 3 AM ETClearance: Public Trust type background check with finger-printing and drug screening Job Summary: We are seeking a highly skilled and experienced Genesys SME to join our team. The ideal candidate will bring in-depth knowledge of Genesys solutions, incl
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Posted 25 days ago

IVR Chatbot Developer (Genesys)

MDMS Recruiting

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Remote or Newark, New Jersey, USA

Contract

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e
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Posted 16 days ago | Updated 1 day ago

Genesys Cloud Developer

Ventures Unlimited

•

Remote

Full-time

Job Role: Genesys Cloud Developer Location: Remote Type: Full Time Position Job Description: Experience Required: 6+ years -Responsible for configuring, administering, and troubleshooting the Genesys Cloud platform (PureCloud or CX Cloud). -Additionally, you will work closely with our DevOps team to set up CI/CD pipelines, version control systems, and deployment automation using Terraform. Experience with cloud computing platforms (e.g., AWS, Azure) and related services (e.g., AWS EventBridge, L
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Posted 18 days ago | Updated 5 days ago

Genesys Cloud Developer

ACL Digital

•

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
Posted 60+ days ago | Updated 9 hours ago

Sr Software Engineer in Genesys - Remote

UnitedHealth Group

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Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv
Posted 9 days ago | Updated 9 hours ago

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv