Microsoft Dynamics 365 CRM Technical Lead

MS Dynamics CRM 365 Tech Lead

• Experience: 6+ years of experience working with many modules within Microsoft Dynamics 365
• Technical Skills: Proven experience with D365 configuration, customization, and integration Support; Experience with SQL, Power BI and at least one programming language is a PLUS
• Certifications: Relevant certifications in D365 is highly desirable
• Soft Skills: Excellent problem-solving, communication, and leadership skills; ability to work cross-functionally and manage multiple stakeholders and priorities. We value teamwork, honesty, accountability, and view our team as a service organization. You will need to follow these principles to be successful in our team
• Proven experience in help desk and ticket management.
• Proficient in ServiceNow; background in Microsoft Dynamics 365
• Strong understanding of application support and SLAs.
• Background in finance is beneficial but not essential.
• Outstanding verbal and written communication skills.
• Ability to work collaboratively in a diverse team environment.
• Proven ability to manage and prioritize tasks effectively.
• Proven experience as a Microsoft Dynamics System Administrator.
• In-depth knowledge of Microsoft Dynamics 365 architecture and modules.
• Proficiency in configuring and customizing Microsoft Dynamics 365 applications.
• Strong troubleshooting and problem-solving skills.
• Experience with security administration and access control in Microsoft Dynamics.
• Familiarity with integration techniques and data management in Microsoft Dynamics.
• Relevant certifications in Microsoft Dynamics 365 administration are a plus.
• Extremely good understanding of Microsoft Dynamics CRM Online/Dynamics 365 product (Entities, Workflows and configuration)
• Sound in deployment aspects
• Should have worked on extending dynamics CRM by plugins, custom workflow activities and web resources.
• Should have a good understanding of CRM security model
• Should have experience in creating OOB CRM and Custom/SSRS reports for CRM.
• Hands on Experience in configuring, customizing MS Dynamics CRM, CRM Web API and JavaScript (OData/REST).
• Exposure to Dynamics CRM technical aspects esp. Java-scripting, Installation
• Extremely sound in Dynamics CRM Entities , workflows , configurations , customization development , integrations development.
• Extremely sound in core .NET technology and related areas - WCF, SSIS, SSRS, SQL Server
• Experience of working as CRM Developer for at least 2 implementation projects
• Experience integrating CRM using web services (rest/soap) and messaging (NServiceBus)
• Expertise in writing Plug Ins, Workflow, business process flows and custom scripts.
• Knowledge of best practices and guidelines for design and development in CRM 2013/2015
• Hands on knowledge of Agile development