Overview
On Site
USD 25.00 - 28.00 per hour
Full Time
Skills
Remote Support
Lifecycle Management
Microsoft Azure
Account Management
Microsoft Windows
Active Directory
Computer Hardware
Microsoft Office
Issue Tracking
Printers
JIRA
Leadership
Citrix
Printer Management
Taxes
Life Insurance
Partnership
Collaboration
Law
Job Details
Description
Looking for a jack of all trades desktop support technician to help with everyday support and project based work. This person will be responsible for basic troubleshooting of Windows 10 devices. They will also be involved with the transition to Windows 11 this year. They will also assist with asset lifecycle management: building, setting up (imaging), deploying and repairing devices. Lastly, there will be other office troubleshooting including printers, desktops and peripherals.
They will work within Azure Active Directory for general account management including setting up user accounts and resetting passwords. Client uses JIRAs ticketing system to complete daily tasks. They will also assist in creating KBAs and SLAs for the future.
There will be a little bit of MAC support as well. They currently have a specific technician dedicated to MAC support however if that person needs help or is off this person will need to step in.
Skills
Desktop, Windows 10, Troubleshooting, Active directory, Hardware, Imaging, Office 365, Deployment, Mac, O365, Ticketing system, Printers, Jira
Top Skills Details
Desktop, Windows 10,Troubleshooting,Active directory, Hardware, Imaging, Office 365, Deployment, Mac, O365,Ticketing system, Printers, Jira
Additional Skills & Qualifications
1) Previous experience working with C suite executives. This is an open office concept so at times they will have people walk up to their workstation including leadership.
2) MAC and JAMF experience are a big plus. Even if this person has a personal MAC at home that would be helpful
3) Citrix AVD
4) Printer Management
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in King of Prussia,PA.
Application Deadline
This position is anticipated to close on Feb 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Looking for a jack of all trades desktop support technician to help with everyday support and project based work. This person will be responsible for basic troubleshooting of Windows 10 devices. They will also be involved with the transition to Windows 11 this year. They will also assist with asset lifecycle management: building, setting up (imaging), deploying and repairing devices. Lastly, there will be other office troubleshooting including printers, desktops and peripherals.
They will work within Azure Active Directory for general account management including setting up user accounts and resetting passwords. Client uses JIRAs ticketing system to complete daily tasks. They will also assist in creating KBAs and SLAs for the future.
There will be a little bit of MAC support as well. They currently have a specific technician dedicated to MAC support however if that person needs help or is off this person will need to step in.
Skills
Desktop, Windows 10, Troubleshooting, Active directory, Hardware, Imaging, Office 365, Deployment, Mac, O365, Ticketing system, Printers, Jira
Top Skills Details
Desktop, Windows 10,Troubleshooting,Active directory, Hardware, Imaging, Office 365, Deployment, Mac, O365,Ticketing system, Printers, Jira
Additional Skills & Qualifications
1) Previous experience working with C suite executives. This is an open office concept so at times they will have people walk up to their workstation including leadership.
2) MAC and JAMF experience are a big plus. Even if this person has a personal MAC at home that would be helpful
3) Citrix AVD
4) Printer Management
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in King of Prussia,PA.
Application Deadline
This position is anticipated to close on Feb 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.