Drupal Developer / IT Specialist (Help Desk)

About Us:

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations.

About the Position:

TJFACT is seeking to hire an experienced and highly qualified Drupal Developer / IT Specialist (Help Desk) to join our NNCO (National Nanotechnology Coordination Office) team in the Washington, DC area.

The Specialist will maintain and update the NNCO IT systems and to ensure that these systems operate reliably and with a high degree of security, provide staff with knowledge and experience in information technology hardware and software necessary to provide network support for the NNCO staff, and maintain an awareness of NSF and other Federal government IT policies and requirements, in particular those related to security and accessibility, and shall ensure that NNCO IT systems meet or exceed these requirements.

Duties and Responsibilities:

• Develop and execute contingency plans for network software and hardware failures including isolated and major outages, work with users to evaluate and define hardware and software needs, provide software and hardware familiarization as well as desktop and help desk support, manage third-party maintenance and support contracts for networks software and hardware equipment, and manage user accounts.
• Provide software and hardware familiarization as well as desktop and help desk support
• Manage third-party maintenance and support contracts for networks software and hardware equipment
• Ensure that all NNCO equipment and software meets or exceeds all Federal government IT requirements for security and accessibility and shall coordinate with NSF's Division of Information Systems (DIS) as needed on any matters related to IT systems and services provided by NSF.
• Maintain and update, Nano.gov and to modify or add content in collaboration with the NNCO Director, Deputy Director, and other contractor staff or NNCO Fellows (e.g. communications specialists or scientists) as directed by the COR.
• Ensure that Nano.gov is in full compliance with all U.S. Government functional and security regulations for websites.

Required Skills and Experience:

• U.S. Citizenship.
• Minimum five (5) years experience in IT support with appropriate certificates or bachelor s degree in relevant field
• Minimum five (5) years IT resource development, hardware management, setup, administration, and training, Web, email, cloud, and internet services, Drupal Modules, SSH, FTP, Atom Editor, Drupal web content management system, backup and disaster recovery methods, centralized anti-spam and anti-virus software; and inventory and asset management.
• Knowledge of U.S. Government regulations for websites, hardware, and software to ensure compliance with these regulations.
• Exceptional organizational and interpersonal skills and exquisite attention to detail.
• Demonstrated ability to work independently and on collaborative teams.

Benefits:

• Medical, Vision and Dental Insurance
• 401-K plus match
• Paid Vacation days
• Paid holidays
• Short Term and Long Term Disability
• Voluntary Term Life

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.