Overview
On Site
Full Time
Skills
Virtual private network
Analytics
Data integrity
Quality assurance
Quality control
Ad hoc reporting
Data
Microsoft Excel
Crystal Reports
Active Directory
Health care
Operations
Communication
Customer service
Positive attitude
Fluency
Medical records
Management
Reporting
Information Technology
Microsoft Windows
Database
Practice management
Electronic Health Record (EHR)
Attention to detail
FOCUS
Job Details
Job Description
Job Description
Summary
Provide on-going support to clinical and physician staff regarding installed electronic systems.
Essential Duties and Responsibilities
Support and maintain clinical system applications utilizing required tools and technologies
Remotely assist all healthcare practitioners via virtual private network with any user issues concerning the clinical use of any clinical system(s) they are assigned to.
Add all physician identification information as well as fee schedules within electronic medical records system, patient management system, and any related systems
Perform full-scope analytics to include data integrity, QA/QC and trending
Create ad-hoc queries and reports, analyze data in Excel, Access and Crystal Reports
Operate closely with clinical staff to ensure proper procedure is followed and any issues are resolved
Manage users within Active Directory, Experity, and other applications when necessary
Contact any vendors to resolve any ongoing systems issues
Maintain current knowledge of new software application releases as well as publish notes and develop reference material for the clinic staff and any healthcare practitioners
Other Duties and Responsibilities
Regular attendance to ensure efficient operations.
Other duties and responsibilities as assigned.
Weekend on-call rotation
Qualifications
Self-directed and achievement oriented. Above average verbal and written communication skills. Customer service oriented. Positive attitude. Fluency with medical records and patient management systems. Database query and reporting skills.
Educational Requirements
Associates degree or equivalent in Information Technology or related field. Knowledge of Windows applications, proficiency with Word Processing, databases and spreadsheet applications. Knowledge of a physician practice management system and EMR or EHR system required. Knowledge Experity is preferred.
Physical Demands/Work Environment (optional)
Office environment. Extended use of keyboard, mouse and monitor. High attention to detail and ability to focus. Ability to reach, stoop, and lift 50 pounds. Potential exposure to potentially infectious material. Moderate noise level.
Provide on-going support to clinical and physician staff regarding installed electronic systems.
Essential Duties and Responsibilities
Support and maintain clinical system applications utilizing required tools and technologies
Remotely assist all healthcare practitioners via virtual private network with any user issues concerning the clinical use of any clinical system(s) they are assigned to.
Add all physician identification information as well as fee schedules within electronic medical records system, patient management system, and any related systems
Perform full-scope analytics to include data integrity, QA/QC and trending
Create ad-hoc queries and reports, analyze data in Excel, Access and Crystal Reports
Operate closely with clinical staff to ensure proper procedure is followed and any issues are resolved
Manage users within Active Directory, Experity, and other applications when necessary
Contact any vendors to resolve any ongoing systems issues
Maintain current knowledge of new software application releases as well as publish notes and develop reference material for the clinic staff and any healthcare practitioners
Other Duties and Responsibilities
Regular attendance to ensure efficient operations.
Other duties and responsibilities as assigned.
Weekend on-call rotation
Qualifications
Self-directed and achievement oriented. Above average verbal and written communication skills. Customer service oriented. Positive attitude. Fluency with medical records and patient management systems. Database query and reporting skills.
Educational Requirements
Associates degree or equivalent in Information Technology or related field. Knowledge of Windows applications, proficiency with Word Processing, databases and spreadsheet applications. Knowledge of a physician practice management system and EMR or EHR system required. Knowledge Experity is preferred.
Physical Demands/Work Environment (optional)
Office environment. Extended use of keyboard, mouse and monitor. High attention to detail and ability to focus. Ability to reach, stoop, and lift 50 pounds. Potential exposure to potentially infectious material. Moderate noise level.
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