Associate Director - Product Management

Associate Director Product management (Healthcare) Woburn, MA, USA (Hybrid)

Job Description:

As a member of the Industry Digital Solutions team, you will be responsible for the development and management of digital products for our customers within the healthcare domain. With a passion for building great products, strong proven track record in the healthcare domain and a customer-first mindset, you will play a pivotal role in the success of our client's digital transformation journey.

You will be responsible for defining and communicating a clear product vision, creating product roadmaps, managing agile backlogs and collaborating with cross-functional teams in the execution phase. Together with the business analyst, you will ensure high quality requirement and user-story documentation for use by the technology delivery teams. Your expertise in user research, data-driven decision-making, risk and dependency management, stakeholder engagement, and the ability to influence team members will enable successful outcomes for our clients and thereby for Mindsprint.
Key Responsibilities
Product Development and Management
Understand client requirements and desired outcomes from digital products.
Define the product vision basis high quality Business Requirement Documentation (BRDs) and user-stories
Prioritize product features and enhancements based on client user feedback.
Manage the product backlog and ensure that the development team has a clear understanding of product requirements and priorities.
User Experience and Customer Focus
Ensure that digital products are designed with a user-centric approach, focusing on the needs and preferences of identified personas.
Conduct user research, usability testing, and gather feedback to continuously improve the product experience.
Work closely with the design team to create intuitive and accessible user interfaces that enhance the overall user experience.
Data-Driven Decision Making
Utilize data analytics and key performance indicators (KPIs) to measure the success of digital products and inform product decisions.
Monitor and analyze product performance metrics, such as user engagement, adoption rates, and customer satisfaction.
Identify and address any issues or challenges that may arise during the product lifecycle through data-driven insights.
Regulatory Compliance and Security
Collaborate with Mindsprint s Cybersecurity and Legal teams to ensure the product scope covers all applicable industry regulations, standards, best practices (such as HIPAA and GDPR) including policies around data security and privacy.
Stakeholder Communication and Collaboration
Build strong relationships with client teams and internal stakeholders across delivery, infosec, PMO teams.
Communicate product updates, progress, and key milestones to stakeholders regularly.
Gather periodic feedback and insights from stakeholders to inform product development and ensure alignment with their needs and expectations.

Qualifications/Experience/Skills required:
A bachelor's or master's degree in Engineering, Information Technology, Business Management, or related field.
Proven experience (minimum 10-15 years) in Product management and BA roles, of which 5+ years should have been in the US healthcare sector.
Certification in project management (e.g., PMP, Prince2) would be a distinct advantage.
Proficiency in Confluence/Jira
Experience in backlog management including Epic, Feature, User story development.
Ability to be on-site at least 50% of time at Client locations in the US.
Effective communication and presentation skills.
Exceptional stakeholder management abilities.
Robust analytical and problem-solving capabilities.

We are Mindsprint!
A leading-edge technology solutions provider that continuously innovates purpose-built digital solutions enabling global enterprises to be future-ready. For over three decades we have been accelerating technology transformation for the Olam Group and their large base of global clients.

Working with leading technologies and empowered with the freedom to create new solutions and better existing ones, we have been inspiring businesses with pioneering initiatives.

Awards Won in the recent years:

Best Shared Services in India Award by Shared Services Forum 2019
Asia s No.1 Shared Services in Process Improvement and Value Creation by Shared Services and Outsourcing Network Forum 2019
International Innovation Award for Best Services and Solutions 2019
Kincentric Best Employer India 2020
Creative Talent Management Impact Award SSON Impact Awards 2021
The Economic Times Best Workplaces for Women 2021 & 2022
#SSFExcellenceAward for Delivering Business Impact through Innovative People Practices 2022

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