Business Intelligence Analyst/Developer

Responsibilities:

• Expert knowledge of reporting and BI platforms, tools and techniques used within enterprise and within broader industry and ability to effectively leverage it to support broad range of reporting and BI functions
• Gather, analyze, and interpret complex data from various sources to identify trends and insights
• Create and maintain interactive dashboards and reports to present findings to stakeholders
• Design, implement, and maintain databases to ensure data integrity and accessibility
• Assist in integration of data across multiple platforms
• Utilize data visualization techniques / tools across the organization to support multiple businesses
• Coordinate with stakeholders across business functions to understand their needs and effectively deliver reporting and BI solutions
• Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise

Qualifications:

• 1+ year of experience for Analyst roles and 3+ years of experience for Senior Analyst roles in business intelligence, insights, analytics or related fields
• Proficiency in programming languages such as Python, SQL
• Experience in data warehouse design and working knowledge of BI technologies
• Adept at the use of data visualization tools such as Tableau, Power BI (Tableau preferred)
• Proficient PC skills including a strong competency in MS Excel and PowerPoint, and analytical and reporting software packages
• Understanding data and query optimization, query profiling, and query performance monitoring tools and techniques
• Expert knowledge of various data sources, tools and technologies used in preparing summaries and reports
• Strong analytical and program solving skills are required to interpret data and draw conclusions
• Excellent written and verbal communications skills
• Bachelor's degree in relevant field (e.g. Data analytics, Computer Engineering, Mathematics, Statistics, Economics, other engineering/ analytics). Advance degree preferred
• Experience with call center operations and related data hierarchies preferred (but not mandatory)
• Prior knowledge of Finance and banking preferred