Overview
Skills
Job Details
Job Title: D365 Functional Consultant Sales Module
Location: Hyderabad or Bangalore (Hybrid 2 to 3 days onsite per week)
Job Type: [Full-Time | Contract | Long-Term Engagement]
Experience Level: 7+ Years
Start Date: [Insert Start Date or ASAP]
We are seeking an experienced D365 Functional Consultant with strong expertise in the Dynamics 365 Sales module to join our team in a hybrid capacity based out of Hyderabad or Bangalore. The ideal candidate will play a critical role in designing, configuring, and delivering business solutions using Microsoft Dynamics 365 CRM, with a focus on Sales functionalities and integrations.
Responsibilities:-
Engage with business users and stakeholders to gather and understand requirements related to Sales processes.
-
Configure and customize D365 Sales module to meet business needs.
-
Map business requirements to D365 capabilities and provide process improvement recommendations.
-
Drive functional solution design including configuration, workflows, business process flows, and forms.
-
Support pre-sales activities such as demos, solutioning, and proposal development when required.
-
Create functional documentation including solution design documents, functional requirement specs, test cases, and training materials.
-
Collaborate with technical teams for integrations, customizations, and reporting requirements.
-
Conduct user training, testing, and support go-live readiness.
-
Adhere to Microsoft best practices for D365 implementation and optimization.
-
7+ years of experience in Dynamics 365 CRM, with a minimum of 3 years working specifically with the Sales module.
-
Proven experience in end-to-end implementations of D365 Sales, including requirement gathering, gap analysis, configuration, testing, and deployment.
-
Strong understanding of sales processes such as lead management, opportunity management, forecasting, and sales reporting.
-
Experience with Power Platform (Power Automate, Power Apps) and familiarity with Dataverse.
-
Good knowledge of CRM integration points with other systems (ERP, marketing automation, etc.).
-
Ability to create detailed functional documents and provide end-user training and support.
-
Excellent verbal and written communication skills.
-
Ability to work independently and in a hybrid/onsite environment 2 3 days per week.