Sr. Software Engineer (Capacity planning, Observability solutions/tools)

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences and capacity planning models. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles.

Essential Responsibilities:

• Responsible for designing, developing, integrating, testing, operating and maintaining Enterprise Observability products.
• Work with members of Enterprise Observability team, Enterprise Infrastructure, Network Technology Services, Application owners to gather requirements, interface to vendor's tools, help design, create, refine solutions to meet Enterprise Observability needs.
• Analyze historical data and current trends to forecast future resource requirements
• Develop and maintain capacity planning models and databases
• Monitor current production levels and adjust schedules as needed
• Collaborate with engineering, operations, and other business lines to align demand and supply planning
• Prepare and present capacity planning reports to management
• Optimize resource allocation to maximize efficiency and productivity
• Conduct regular load vs. capacity assessments
• Implement strategies to improve forecasting accuracy and planning efficiency
• Assist in developing contingency plans for potential capacity issues or disruptions
• Ability to explain costing models to business lines and meet with them regularly to ensure proper accounting and budgeting
• Takes full stack ownership by consistently analyzing & improving solutions using related tools, scripting, reporting, dashboarding & visualization.
• Accountable for ensuring all aspects of product development & integration follow compliance and security best practices.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Five to six years of relevant experience

Preferred Skills/Experience

• Experience with capacity planning models and forecasting techniques
• Excellent communication and interpersonal skills for cross-functional collaboration
• Knowledge of key performance indicators (KPIs) related to capacity planning
• Hands on working experience on Enterprise Observability solutions/tools - Data Dog, Elastic Search, Splunk, Big Data.
• Hands on working experience on Enterprise NPM (Network Performance Monitoring) solutions - Broadcom DX Net Ops, NFA, Spectrum, SevOne.
• Hands on working experience on Enterprise Wireline Analytics tools - Extra hop, NetScout and Genius One.
• Experience in Git/Gitlab, CI/CD pipelines for automated deployment, Docker, Kubernetes, Istio, Rancher, Jenkins/Cloud bees,
• Master Python/Python code, OOP, Flask frameworks, HTTP/HTTPS rest APIs/SOAP-API/model endpoints, XML, JSON is required.
• Knowledge in Azure , Google Cloud Platform or AWS is preferred.
• Experience/knowledge in Machine Learning/AI for Analytics solution is an added plus.
• Knowledge in Network Security Appliances & Tools (F5/Load-balancer, Big IP, Firewall - Palo Alto, Check Point, Proxy, Netskope, DNS) is added plus.

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00 - $154,990.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.