Special Assistant (Director, Information Technology)

The Assessor/Recorder/County Clerk (ARCC) of the County of San Diego is seeking qualified individuals for:   

Special Assistant - Director, Information Technology  

To view a detailed job brochure, go to the following website: 

_Final.pdf

The Honorable Jordan Z. Marks is seeking a proven servant leader to fill a rewarding position as a Special Assistant - Director, Information Technology for The San Diego County Assessor / Recorder / County Clerk (ARCC).  As a member of the Executive Team, the position will provide management, direction, and project management execution related to the Information Technology (IT) activities of the Assessor, Recorder, and County Clerk (ARCC) for San Diego County.  The position will also be responsible for the following:

• Work to ensure compliance with the San Diego County Technology Office (CTO) policies and procedures, establish and implement goals with implementation plans to ensure the appropriate Assessor, Recorder, and County Clerk (ARCC) security protocols, best practices, and maintenance of all ARCC applications, hardware, software, network configuration, databases, storage and backup.
• Partner with ARCC Executive Leadership and subject matter experts, lead the project management and implementation of the future Assessor Replacement System that will provide the infostructure to deliver statutory responsibilities for the Assessor.
• Participate and assist in the strategic planning, financial, and business process reengineering that can be used to make informed IT-related decisions.
• Provides servant leadership, management, and direction to the ARCC IT workgroup by conducting professional development plans and performance management.
• Establish ARCC IT procedures to ensure operational excellence within the ARCC IT workgroup to provide excellent customer service to our internal and external customers.
• Collaborate with ARCC Leadership and the CTO policies and procedures as well as develop internal help desk protocols and technology project management tools that will assist ARCC workgroups achieve their needs and goals.
• Oversee the maintenance and administration of ARCC’s external website and internal SharePoint platform by ensuring the appropriate branding, strategy, and standards.
• Convene, facilitate, prepare presentations, and attend meetings, briefings with internal and external stakeholders
• Prepare and manage the IT annual budget to reflect all technology needs related to ARCC and review operational/project expenses to ensure that they are within budget

IDEAL CANDIDATE

The ideal candidate will possess a professional history that demonstrates extreme proficiency in the following knowledge, skills, and abilities:

• Possesses knowledge of Information Technology industry trends, standards and competition
• Has experience developing and implementing policies and procedures related to a variety of information technology service programs that promote state-of-the-art technology in the workplace • Understands business process reengineering theory and strategies as well as modern methods and state-of-the-art technology related to information technology systems, including telecommunications, computer hardware, and software.
• Possesses sound understanding of management principles and techniques in project planning and administration
• Has experience negotiating and administering contracts with vendors and project consultants
• Has experience with the principles and practice of public administration management
• Analyzes and recommends changes in IT methods, systems, policies, and procedures
• Plans, organizes, coordinates, directs and manages multi-disciplinary work efforts
• Exercises independence in identifying, defining and selecting methods
• Communicates effectively orally and in writing
• Researches, compiles, analyzes, interprets, and disseminates data and information
• Utilizes quantitative and qualitative management approaches and techniques
• Reads and interprets complex documents, legislation, and policies
• Develops, understands, and manages information systems
• Leads professional, technical and support teams
• Establishes effective working relationships with management, employees, and the public, representing diverse cultures and backgrounds
• Exercises appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations

THE DEPARTMENT – TEAM ARCC

ARCC has a total annual department budget in 2023-2024 of $89.3 million, and over 450 team members. The Assessor is the largest portion of the department in terms of staffing and budget capacity. ARCC provides services to San Diego County citizens, property owners, and business owners. Our work includes recordings, vital records, marriage services, document preservation, and reality/business valuations. The Office’s Pinnacle Statement is “We put people first with great customer service.” The Office has been recognized by IAAO, NACO, GOVX, and other national and international organizations for outstanding programs and projects in the last few years. There are three main divisions within ARCC that play a key role in serving the community:

Assessor — locating, identifying, establishing values and applying exemptions (tax savings) for all vacant land, improved real estate, business property, and certain manufactured homes, boats and aircraft for property tax purposes. The office is the primary advocate and processing entity for tax savings for property owners.

Recorder — accepting and recording legal instruments (documents as required by law upon payment of proper fees and taxes, and maintenance of birth, marriage and death records and indexes) for San Diego County.

County Clerk — issuing public and confidential marriage licenses and performing civil marriage ceremonies; registering Fictitious Business Name Statements, notaries public, process servers and professional photocopiers.

Additional information regarding the ARCC can be viewed at

Preferred Qualifications:  Five (5) years of experience in an Information Technology (IT) environment performing duties that demonstrate the ability to execute the essential functions of this job description with at least two (2) years of management experience in an IT environment, AND a bachelor's degree from an accredited college or university.

Preference may be given to candidates that have:

• Experience working in the public sector and public sector procurement policies and procedures

• Experience working with IT outsourced (3rd party) agreements, such as project management, help desk, or procurement processes

• Seven (7) or more years of experience in similar job responsibilities.

• Five (5) or more years of management experience

• CompTIA A+ Certification

• CompTIA Security+ Certification

• CompTIA Network+ Certification

• Microsoft Fundamentals Certification(s)

• CAPM (Certified Associate in Project Management) or other PM Certification

Application Process and Recruitment Schedule

1. Complete the online application at the following website: ;pagetype=jobOpportunitiesJobs   

2. Attach your resume at the Attachment step of the application.

3. Attach a copy of your degree, transcripts, or certified foreign equivalency.

4. Attach CA Board of Equalization certifications and/or coursework certificates related to professional appraisals.