Overview
On Site
Full Time
Skills
Program management
Training
Mentorship
Leadership
Presentations
Customer satisfaction
Strategy
Regulatory affairs
Operations
Process improvement
Customer relationship management (CRM)
Policies
Partnership
WINS
Reporting
MES
MITA
Budget
Account management
Health insurance
Health care
Project management
Management
Medicare
Medicaid
PMP
Expect
Job Details
Summary
We are looking for a talented Program Manager, who will be responsible for leading an on-site team, with the consistent training/mentoring of junior colleagues. This individual will be considered a subject matter expert for the client, and will be responsible for approvals of various deliverables and annual/monthly budgets.
Your role in our mission
Essential Job Functions
What we're looking for
What you should expect in this role
We are looking for a talented Program Manager, who will be responsible for leading an on-site team, with the consistent training/mentoring of junior colleagues. This individual will be considered a subject matter expert for the client, and will be responsible for approvals of various deliverables and annual/monthly budgets.
Your role in our mission
Essential Job Functions
- Subject matter expert in regards to contracts, strong knowledge of state codes as well as State/Federal Legislations
- Ability to lead client meetings and engage various stakeholders while having strong presentation skills
- Introduces, negotiates, and implements new projects to expand scope of engagement
- Serves as the primary liaison with clients, and is responsible for overall client satisfaction
- Engages in the strategy and development of government affairs programs, specific to assigned account(s)
- Works with Operations and IT resources as well as leaders to ensure key client deliverables, SLAs, and mitigate risks
- Identifies sources of revenue through process improvements, client relationships, local policy initiatives, and strategic agendas and partnerships
- Monitors competitor landscape through constant review of competitor activity or wins. Tracks legislative and regulatory initiatives through consistent reporting
- Day-to-day knowledge of State Information System initiatives, (including MES, MITA) related module education, bidding, partnering, and implementation project management
- Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets
- Establishes and communicates goals and objectives, defines methodologies, while communicating broadly to help ensure overall coordination for cross-functional teams
What we're looking for
- 6+ years of account management experience (Health Insurance or Healthcare)
- 5+ years project management experience
- 5+ years experience directly managing staff
- 5+ years Medicare OR Medicaid experience
- Active PMP - OR willing to obtain within 1 year of employment
What you should expect in this role
- Fully Remote (within the US)
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