Overview
On Site
USD 90,000.00 - 115,000.00 per year
Full Time
Skills
Mergers and Acquisitions
Business Analytics
Business Process
Computer Hardware
SAP BASIS
Law
MPI
Technical Support
Microsoft Office
Active Directory
Microsoft Exchange
Project Management
Disaster Recovery
Documentation
Testing
Manufacturing
ServiceNow
IT Service Management
Microsoft Azure
DevOps
ITIL
Microsoft Certified Professional
Microsoft
Communication
Quoting
Job Details
- Work for an industry leading manufacturing organization
- Join a growing IT team with great growth opportunity
About Our Client
The organization is a leading global manufacturing organization in Woburn, MA!
Job Description
The Senior IT Systems Support Analyst is responsible for being the subject matter expert for business analytics and business processes, and the candidate will be required to maintain and support end users and the organizations internal hardware & software system. The successful candidate will support a variety of IT applications & processes, and business critical manufacturing applications. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
The Senior IT Systems Support Analyst candidate will have the following experience:
- 4+ years experience as an IT Support / IT Systems Specialist
- Experience supporting a Microsoft environment - Office 365, Azure AD, Active Directory, Exchange
- Project management - you must have been responsible for leading a project in a current/previous role
- Disaster Recovery
- Planning, documentation & testing
- Experience working in the manufacturing industry is beneficial
- ServiceNow or similar IT Service Management ticketing tool required
- Azure, Azure DevOps experience is beneficial
- ITIL Certification is preferred
- Other beneficial certifications include: Microsoft Certified Professional, Comp TIA A+, Microsoft Certified Solutions Expert)
- Excellent communication both written and verbal is a must
What's on Offer
Included in the compensation package:
- Base salary ranging from $90k-$115k
- An annual bonus target of up to 12.5%
- Hybrid work schedule
- Full Benefits (Medical, Dental, PTO)
Contact
Joshua Kerslake
Quote job ref
JN-450
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