Overview
On Site
$00.00
Contract - W2
Contract - long term
Skills
support
DNS
Desktop
VDI
EUC
Job Details
Role: Desktop support Engineer
Location: : Houston ,TX (day one Onsite)
Contract duration :Long Term
Minimum years of experience: 6+ years
Must Haves:
- IT Infrastructure Functions: VPN, VDI, DHCP and DNS, Microsoft Active Directory
- Apple Devices: Apple Devices
- Troubleshooting Desktop/Laptop Issues: Troubleshooting desktop/laptop issues, support to printers, scanners and fax machines, supporting corporate mobile devices
- ITIL Processes: ITIL Processes
- Software/Applications: Outlook, MS Teams, Skype, SharePoint, MS Office.
Description:
- 6-7 years' experience supporting EUC devices in IT Infrastructure function
- Good experience in troubleshooting desktop/ laptop issues
- Experience in supporting Apple Devices
- Experience in providing ITIL based support for EUC environment
- Good understanding of ITIL processes
- Experience working with hardware and software vendors
- Experience in providing support to printers, scanners and fax machines
- Basic knowledge of VPN, VDI and antivirus technologies
- Experience in re-imaging machines
- Good skills in patching and software deployment
- VIP support experience
- Experience in supporting corporate mobile devices
- Must have knowledge of typical desktop applications, (Outlook, MS Teams, Skype, Sharepoint, MS Office)
- Should have good understanding of Microsoft Acrive Directory, DHCP and DNS
- Should have good understanding of user profile management
- Proven Customer Service skills
- Excellent written and oral communication
"Siri Info Solutions INC is Equal opportunity employer"
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.