Business Central Consultant L3

Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there's no such thing as a "perfect" candidate, so we don't look for the right " fit " - instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

Position Summary:

The Business Central Consultant L3 is a partner and end user-facing role, with responsibility for bringing Dynamics Business Central and Power Platform expertise to partner and end users. They focus on delivering Dynamics 365 Business Central projects for core modules and third-party apps independently, stretch themselves to deliver unfamiliar areas of Business Central with support, create in-depth content, and write change request scopes, where a partner and/or end user requires a modification. They are also the second consultant escalation point for partner and end-user helpdesk queries, dealing with more complex issues. They demonstrate a broad understanding of business and accounting practices, coaching partners and/or end users to make the right decision for their use of Business Central, not afraid to challenge the status quo. They work independently but know when they have reached the limit of their knowledge, and when to ask for a second opinion.

The Business Central Consultant L3 contributes to an environment of collaboration, learning, and knowledge sharing with peers. They also take responsibility for independently improving their knowledge of the BC application, the Power Platform, their general business acumen, and their general understanding of accounting.

Essential Responsibilities:

• Deliver, or assist in the delivery, of client work, such as pack work, development scoping, or training.
• Resolve 'Consultant Escalation' tickets (tickets escalated from L1 and L2 consultants).
• Manage additional activities resulting from partners and/or end users facing work ("overflow time").
• Drive your own personal development and performance improvements by participating in learning paths on Elev8, taking part in Pax8 L&D programs, receiving peer or manager coaching, and taking on stretch projects or on-the-job training.

Ideal Skills, Experience, and Competencies:

• At least three (3) to five (5) years of experience in supporting partners and/or end users with Dynamics 365 Business Central issues.
• At least three (3) to five (5) years) of the following areas of Business Central:
  • Core Finance/Sales/Purchase
  • Fixed Assets
  • Third-party apps routinely deployed
  • Writing well-crafted BC development scopes
  • Data structure
• At least three (3) years of experience delivering Business Central consultancy.
• At least two (2) to three (3) years of experience in the following:
  • Inventory management in BC (Inventory and Advanced Inventory)
  • Assembly management in BC
  • Warehouse in BC
  • Power BI and Power Automate, in the context of BC
• At least one (1) to two (2) years of experience in the following:
  • D365 Sales Pro and D365 Sales, and its integration to BC
  • Planning in BC
  • Production management in BC
• Substantial experience in using Microsoft Office products, especially Excel.
• Familiarity with ServiceNow or other team project management platforms.
• Ability to step back from a partner and/or end user requirement to look at the bigger picture.
• Ability to run calls, and training sessions with partner and/or end user.
• Highly organized and detail-oriented with an ability to prioritize and handle multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills with the ability to communicate at all levels in English and other relevant languages depending on the market.
• Collaborates: Building partnerships and working collaboratively with the CSS and support teams to meet shared objectives.
• Communicates Effectively: Articulating clear ideas when communicating verbally and in writing, with internal stakeholders, partners, and/or end users.
• Partner Focus: Delivering solutions that are in the interest of the partner and/or end user, even when it means challenging their requests.
• Demonstrates Self Awareness: Aware of limitations of your knowledge, and able to ask for help.
• Self-Development: Actively seeking new knowledge to support your role as a consultant.

Required Education & Certifications:

• B.A./B.S. in related field or equivalent work experience. (Finance/business qualification highly desirable)
• Microsoft MB800 and PL900 certifications required.
• MB210 and PL200 certifications desirable.
• Other certification requirements may arise during the course of employment.

Compensation:

• Qualified candidates can expect a salary beginning at $96,000 or more depending on experience

Expected Closing Date: 09/13/24

#LI-Remote #LI-AG1 #DICE-A

*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***

*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups

Pax8 is an EEOC Employer.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

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