SRE LEAD

Hello,

Role: Lead SRE Engineer

Hybrid - Minnetonka, MN

Exp: 10+yrs

Any Visa type is okay

Responsibilities:

• System Reliability and Performance: Lead and drive end to end (Supply Chain) reliability, availability, and performance of applications in Digital Experience.
• Monitoring and Alerting: Design, implement, and maintain robust monitoring and alerting systems to proactively identify and resolve issues.
• Infra Capacity Planning: Drive capacity planning, ensuring that systems can handle current and future workloads.
• Incident Response: Lead and guide Org level application teams in incident response efforts, ensuring quick and effective resolution of issues.
• Performance Tuning: Drive and implement best practices and controls to identify the bottlenecks and support performance tuning before production rollout
• Post-Incident Reviews: Drive and support post-incident(P1/P2) reviews to identify root causes and prevent future incidents.
• Security: Lead application teams to adopt industry standard best practices in managing security certs, Secrets and Non-User Id s to avoid any issues and outages.
• Change Management: Implement robust change management processes to ensure that changes to the system are deployed safely and reliably.
• Peak Season Readiness: Support Digital teams to get prepared for peak season in terms of overall E2E system resiliency and redundancy to handle expected peak usage volumes.
• War room Playbooks: Support teams in preparation of playbook with War room scenarios.
• Auto Failover & Auto Scaling: Lead and Support application teams in adopting best auto failover and auto scaling strategies to maintain overall system resiliency.
• Collaboration with Engineers: Work with application development teams to understand their needs, identify potential reliability issues, and improve the software development lifecycle.
• Cloud: Define and develop Cloud strategy for the enterprise, focusing on AWS, aligned with IT requirements

Requirements:

• A solid expertise in driving SRE principles and at least 5 years of leading experience to guide SRE engineers.
• Experience in supporting Digital web products
• Strong experience in Java, Web, Microservices, Springboot, React, UI/UX, Security, Stability, Production Operations
• Monitoring & Observability APM tools like Dynatrace Clod, Splunk, Elastic APM, Interlink and Grafana.
• Hands-on experience with cloud platforms (AWS, Azure) and their services.
• Experience with containers (Docker) and container orchestration (Kubernetes
• AI tools like GitHub Copilot, Chat Playground.
• Incidents management tools like Service now.
• Understanding of CI/CD and using GitHub actions.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• DB: MongoDB and MySQL
• Proficiency in automation technologies and tools like Terraform.
• Good Documentation skills.

Outcomes:

• Increased system Reliability and 99.999% availability
• End-to-end (Supply chain) Resiliency and Redundancy.
• Improved Customer Satisfaction
• Faster Incident Detection, Engagement, and Restoration.
• Advanced automated controls to reduce human touchpoints in monitoring workflows
• Leverage AI to drive improvements