Overview
Skills
Job Details
Role: Desktop/Field Services Technician
Location: Los Angeles, CA
Associates / Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience
Minimum 3-5 years of demonstrable hands-on IT work experience supporting and resolving diverse PC desktop software and hardware issues
Overall knowledge of all Windows based operating systems including Windows 7
Familiarity with workflow and with ticketing systems
Knowledge of VPN connectivity and ability to troubleshoot issues
Excellent customer service skills with ability to interface at all levels of the organization
Excellent verbal and written communication skills
Ability to work independently and perform in a collaborative, team-based environment
A+ certification preferred
MCSE/MCP is a plus
Previous IT infrastructure experience in Airline/Airport environment is a plus
Must possess the ability to lift at least 30lbs.
Travel as required