Junior Desktop Support Engineer or Field Services Technician

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

PC desktop software
Workflow
ticketing systems
troubleshoot
VPN

Job Details

 

 

Role: Desktop/Field Services Technician

Location: Los Angeles, CA

 

Associates / Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience

Minimum 3-5 years of demonstrable hands-on IT work experience supporting and resolving diverse PC desktop software and hardware issues

Overall knowledge of all Windows based operating systems including Windows 7

Familiarity with workflow and with ticketing systems

Knowledge of VPN connectivity and ability to troubleshoot issues

Excellent customer service skills with ability to interface at all levels of the organization

Excellent verbal and written communication skills

Ability to work independently and perform in a collaborative, team-based environment

A+ certification preferred

MCSE/MCP is a plus

Previous IT infrastructure experience in Airline/Airport environment is a plus

Must possess the ability to lift at least 30lbs.

Travel as required

 

 

 

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