Business Intelligence Analyst

Business Intelligence Analyst |Mainstream Fiber

About Mainstream Fiber:

At Mainstream Fiber Networks, we re more than just a fiber optic internet company: we re a Hoosier based team dedicated to propelling the digital revolution forward, and we believe that investing in our employees is the cornerstone of success.

About the Role:

The role of Business Intelligence Analyst is responsible for integrating and analyzing data to uncover insights that drive strategic decisions. This role involves a combination of technical prowess in handling data through SQL, Python, and Power BI, and strategic thinking to assess customer patterns and market opportunities.

Why should you join our Team:

• Permanent, Full-time Position
• Pay Range: Based on experience.
• 1st Shift
• Access to Company Benefits:
  1. Paid Time Off
  2. 10 Paid Holidays
  3. Medical Insurance
  4. Dental and Vision Insurance
  5. Health Savings Account (HSA)
  6. Company Funded Life Insurance
  7. 401(k) Retirement Savings Plan
  8. FMLA

Job Perks:

• Competitive Compensation
• Comprehensive company paid training provided.
• Company-provided uniforms
• Boot allowance for Outside Plant Employees
• Newly Updated Equipment and Vehicles
• Internal career advancement opportunities
• Exclusive employee discounts on company services
• Life Mart discounts for various products and services
• Pay Active (Daily/weekly Pay Opportunities)
• Wisely Pay Cards
• New Hire and Annual provided Company Merch
• Annual Company Events

Key Responsibilities:

• Gather data from multiple sources, including databases, spreadsheets, MSFN-specific systems, web analytics tools, HubSpot, Tableau, Power BI, and external vendors.
• Clean, validate, and integrate data to ensure accuracy, consistency, and completeness across multiple platforms.
• Apply statistical and analytical techniques to analyze large datasets and extract meaningful insights for visualization in HubSpot, Tableau, and Power BI.
• Develop and maintain dashboards, reports, and visualizations in HubSpot, Tableau, and Power BI to communicate findings to stakeholders effectively.
• Identify trends, patterns, and correlations to uncover business opportunities and challenges.
• Conduct thorough root cause analysis to understand the factors driving key performance indicators (KPIs) and business outcomes.
• Present complex data and analysis in a clear and concise manner, leveraging visual storytelling through Tableau, Power BI, and HubSpot.
• Continuously refine and improve reporting mechanisms to enhance decision-making processes.
• Utilize predictive analytics techniques to forecast future trends and outcomes.
• Build and validate predictive models to support strategic planning and resource allocation decisions.
• Monitor model performance and adjust as necessary to improve accuracy and reliability.
• Partner with cross-functional teams to understand business objectives, requirements, and priorities.
• Engage with stakeholders to gather feedback, address concerns, and ensure alignment on data-driven initiatives.
• Act as a trusted advisor to business leaders, providing insights and recommendations to support informed decision-making.
• Stay current with industry trends, best practices, and emerging technologies in the field of business intelligence and analytics.
• Identify opportunities for process optimization, automation, and innovation to enhance the efficiency and effectiveness of BI solutions.
• Drive a culture of data-driven decision-making throughout the organization by promoting the value of business intelligence and analytics.
• Fulfill other assigned tasks as necessary.

Key Qualifications:

• High School Diploma, or equivalent education, required.
• Bachelor s degree in business administration, Statistics, Economics, Computer Science, or related field preferred.
• Proven experience in business intelligence, data analysis, or related roles, preferably in a corporate environment.
• Proficiency in data manipulation and analysis tools such as SQL, Python, or similar technologies.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to non-technical audiences.
• Experience with HubSpot and BI tools including Tableau and Power BI for creating reports, dashboards, and visualizations.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong attention to detail and commitment to delivering high-quality work under tight deadlines.

Post-Application Details:

After submitting your application, if your skills and experience align well with the position, you will move on to the next stages in the interviewing process. Even if this particular role doesn't work out, rest assured that you remain part of our network. This ensures that all our recruiters will have access to your profile, broadening your potential opportunities.