Sr. Duck Creek Engineer

Job Description

Chubb is seeking a skilled Duck Creek Technical Lead to join our exceptional team, dedicated to providing and maintaining services across various business units within Chubb. The role will involve leading and/or contributing to tasks like analysis, configuration, design, implementation, enhancement, and operation of PAS systems based on the Duck Creek Policy platform. A successful track record in Duck Creek Technologies, coupled with the ability to mentor and guide a team of developers, is crucial. We're looking for individuals who can collaborate effectively, communicate well, and excel in a dynamic business and IT environment.

Responsibilities:

• Lead or take part in analyzing, defining requirements, designing, configuring, and technically implementing solutions using Duck Creek Policy.
• Collaborate with cross-functional teams to gather and analyze requirements, understand business needs, and translate them into efficient technical solutions.
• Execute diverse solutions as per technical specs and business needs.
• Develop and supervise the maintenance of SDLC artifacts.
• Investigate, assess, and outline potential solutions while considering project constraints, organizational standards, customer processes, and emerging technologies.
• Contribute to work item development, estimates, schedules, and plans to meet business requirements.
• Convey technical recommendations to business analysts, subject matter experts, and end users.
• Collaborate with architects, technical leads, developers, configuration specialists, QA teams, and subject matter experts from upstream and downstream systems to devise comprehensive solutions.
• Provide technical leadership and guidance to a team of developers.
• Engage in ongoing Level 3 support and maintenance.
• Offer insights for application performance optimization.
• Conduct code reviews to ensure accurate implementation of technical specifications and adherence to best coding practices during development.
• Assist in Quality Assurance and User Acceptance Testing execution and deployments across different environments.
• Adhere to SDLC processes, departmental standards, style requirements, and other necessary procedures for data and system integrity.
• Stay updated with the latest industry trends and technologies to recommend improvements and enhancements to existing systems.
• Collaborate with QA engineers to implement robust testing strategies, including unit, integration, and performance testing.
• Provide technical guidance and mentorship to junior team members whenever required.
• Participate in Agile development processes, including sprint planning, daily stand-ups, and retrospective meetings.
• Maintain compliance with internal controls essential for conducting job functions, responsibilities, and administrative activities at Chubb.

Qualifications

Qualifications:

• Preferred Bachelor's degree in Computer Science, MIS, Engineering, or equivalent professional experience.
• Mandatory Duck Creek University Certification.

Experience:

• Over 10 years of experience in the insurance industry involving system configuration, integration, and development using Duck Creek Technologies.
• Minimum 2 years in a role of Technical Architect or Technical Lead.
• Bonus points for experience with the OnDemand platform.
• Hands-on experience in implementing/customizing Personal Lines products.
• Proficiency in Example Author/Server/Express 3.0 Rating, Forms, and Pages.
• Skilled in using Debugging Tools like Data Tester, Example Utility, Trace Monitor, and TSV Debugger.
• Experience with XML and, XSLT.
• Familiarity with JavaScript and CSS. Ability to write SQL and T-SQL queries.
• Experience with DC User Admin.
• Familiarity with Composed Requests, Request Variables and Conditional Requests.
• Expertise in maintaining and updating products with updates from the business. [versioning, rate tables, etc.]
• Additional experience with Skin development is advantageous.
• Exposure to web service integrations.
• Familiarity with Code analysis tools (MSCop), Unit Testing, CI/CD, and automated build pipelines.

Knowledge:

• Knowledge of MS Azure development (.Net Core/C#, Azure functions, Service Bus)
• Preferred understanding of Personal Lines Insurance terminology & processes.
• Familiarity with deployment automation tools like Jenkins, GIT, build pipelines, and DevOps practices is beneficial.
• Knowledge of SDLC, software support, and maintenance approaches like Scrum and Waterfall.
• Acquaintance with software development lifecycle methodologies for planning and executing application development, enhancement, or support.
• Knowledge in utilizing and testing Restful APIs and working with Web Services (SOAP/REST).
• Acquaintance with cloud technologies (such as Microsoft Azure or AWS) and containerization (Docker or Kubernetes).
• Hands-on experience with version control systems like Git.
• Knowledge of Agile/Scrum development methodologies.
• Excellent problem-solving skills and ability to work effectively in a fast-paced environment.
• Knowledgeable about activities, tasks, practices, deliverables, and techniques for introducing new or improved functionality into a production environment.
• Strong written and verbal communication skills.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.