Desktop Support Engineer

Overview

On Site
Depends on Experience
Full Time

Skills

Desktop Support
Troubleshooting
Tickets
Microsoft Operating System
MS office

Job Details

  • Minimum 6 months hands on experience as deskside/Onsite support/local IT engineer.
  • Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills
  • Knowledge of Network  Equipments/Devices
  • Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)
  • Strong desktop support knowledge including hardware, software, and networking concepts
  • To take ownership of user problems and be proactive when dealing with user issues
  • Respond to enquiries from staff and help them resolve any hardware or software problems
  • Maintain a log of any software or hardware problems detected
  • Support users in the use of Computer equipment by providing necessary training and advice
  • Administer Hardware maintenance for all desktop IT equipment
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