Overview
Remote
On Site
USD 80,000.00 - 108,000.00 per year
Full Time
Skills
IT security
Information security
System administration
Documentation
Standard operating procedure
Collaboration
Estimating
Governance
Project planning
Portfolio management
Software development
Onboarding
Roadmaps
Project delivery
Metrics
KPI
Reporting
Network
IT management
Process improvement
IT operations
Financial services
JIRA
Cisco
Cloud computing
Management
Customer relationship management (CRM)
Enterprise resource planning
A/B testing
Project management
Agile
Scrum
Budget
Change management
Finance
Accounting
Marketing
Legal
Customer support
Online training
Artificial intelligence
Insurance
.NET
Job Details
Description
We are in search of an IT Operations Project Manager to join our team, based in San Diego, California. The role primarily entails managing the full life cycle of technology projects, including changes to Enterprise Applications and initiatives that support IT Security, Network, and Systems Infrastructure. You will also be responsible for managing improvement projects for IT Operations process and procedures.
Responsibilities:
Oversee the management of projects under the IT Operations & Services Portfolio, including Enterprise Applications, Information Security, Endpoint Engineering, and Network/Systems Operations.
Handle process improvement projects for IT Operations, including documenting standard operating procedures, developing cross-department procedures with corporate departments, and infrastructure change management standards.
Collaborate with IT management and stakeholders to create IT Operations and Services project plans with clear dependencies, resource estimates, and target deadlines.
Work with IT teams to refine IT Operations Change Management Process and Governance.
Execute project planning to meet department needs; document and communicate project statuses and risks accurately.
Facilitate Meetings that support the IT Operations and Services Portfolio Management and Controls.
Serve as a liaison for IT Operations and project stakeholders in Software Development and Corporate departments.
Work with third parties to evaluate vendor contracts and facilitate onboarding contractors for projects.
Develop backlog and roadmaps based on IT priorities and resource availability.
Work with IT Operations teams to transition from Project Close to Operational Support.
Roll out IT Operations Change Management Project Templates and Procedures.
Analyze project delivery performance metrics, develop KPIs, and project reporting.
Build relationships and work closely with IT Analysts, Support Technicians, System/Network Administrator, IT Management, and internal stakeholders to drive change and process improvement.
Plan and oversee the preparation and dissemination of project communications.
Requirements
Proven experience in IT Operations Project Management, preferably within the financial services industry
Proficient in the use of Atlassian Jira for project management purposes
Extensive knowledge of Cisco Technologies
Familiarity with Cloud Technologies, including implementation and management
Proficient in the use of Customer Relationship Management (CRM) software
Experience with ERP - Enterprise Resource Planning systems
Familiarity with About Time project management software
Experience with AB Testing and its application in project management
Knowledge of Agile Scrum methodologies
Understanding of Budget Processes within an IT project context
Experience in Change Management, particularly within an IT setting
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are in search of an IT Operations Project Manager to join our team, based in San Diego, California. The role primarily entails managing the full life cycle of technology projects, including changes to Enterprise Applications and initiatives that support IT Security, Network, and Systems Infrastructure. You will also be responsible for managing improvement projects for IT Operations process and procedures.
Responsibilities:
Oversee the management of projects under the IT Operations & Services Portfolio, including Enterprise Applications, Information Security, Endpoint Engineering, and Network/Systems Operations.
Handle process improvement projects for IT Operations, including documenting standard operating procedures, developing cross-department procedures with corporate departments, and infrastructure change management standards.
Collaborate with IT management and stakeholders to create IT Operations and Services project plans with clear dependencies, resource estimates, and target deadlines.
Work with IT teams to refine IT Operations Change Management Process and Governance.
Execute project planning to meet department needs; document and communicate project statuses and risks accurately.
Facilitate Meetings that support the IT Operations and Services Portfolio Management and Controls.
Serve as a liaison for IT Operations and project stakeholders in Software Development and Corporate departments.
Work with third parties to evaluate vendor contracts and facilitate onboarding contractors for projects.
Develop backlog and roadmaps based on IT priorities and resource availability.
Work with IT Operations teams to transition from Project Close to Operational Support.
Roll out IT Operations Change Management Project Templates and Procedures.
Analyze project delivery performance metrics, develop KPIs, and project reporting.
Build relationships and work closely with IT Analysts, Support Technicians, System/Network Administrator, IT Management, and internal stakeholders to drive change and process improvement.
Plan and oversee the preparation and dissemination of project communications.
Requirements
Proven experience in IT Operations Project Management, preferably within the financial services industry
Proficient in the use of Atlassian Jira for project management purposes
Extensive knowledge of Cisco Technologies
Familiarity with Cloud Technologies, including implementation and management
Proficient in the use of Customer Relationship Management (CRM) software
Experience with ERP - Enterprise Resource Planning systems
Familiarity with About Time project management software
Experience with AB Testing and its application in project management
Knowledge of Agile Scrum methodologies
Understanding of Budget Processes within an IT project context
Experience in Change Management, particularly within an IT setting
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.