ITAM Business Analyst

Overview

Remote
Depends on Experience
Contract - W2

Skills

Business Strategy
Application Performance Management
IT Asset Management
Dashboard
Management
Legal
Operating Systems
Performance Management
Software Performance Management
Performance Metrics
Configuration Management Database
Network
Servers

Job Details

Brief Summary:

The IT Asset Management Business Analyst monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The IT Business Analyst work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures

Key Understanding of these areas:

  • Conviva CMDB - Data Accuracy Updating assets in the CMDB -Source of Truth
  • Conviva CMDB Data Migration
  • Conviva Legal Hold Process
  • Conviva-Humana PCO Assets
  • Cascade Liaison for Decom process
  • Cascade Tracker
  • M&A Projects - Decom
  • M&A Projects Asset reconciliation
  • IT Capital Projects Decom-Asset Reconciliation
  • Conviva EUT Lost Prevention Humana
  • iPads Project
  • Access Point Project
  • Security Requests
  • ITAM Requests
  • ITAM Offboarding Requests
  • ITAM Incident tickets
  • Conviva Asset removal
  • Asset Management Process Guide
  • ITAM EOL Refresh Project 2025
  • Windows 11 Upgrade Project
  • Axonius CAASM
  • Conviva Workstation Shrink
  • Conviva Servers Shrink
  • Asset Track Support
  • Procurement follow-up for asset retrieval
  • Lost/Stolen devices tracker
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.