Overview
On Site
$DOE
Full Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 11 month(s)
Skills
Active Directory
Office 365
Azure AD
Azure Active Directory (Entra ID)
Job Details
We are looking for a Office 365 Jr. Administrator (Min 3+ yrs Exp) ONSITE (In Person Interview).
POSITION DESCRIPTION
DIRECT CLIENT Position
Number of positions: 1
Length: 11 Months+
Work Address: Washington DC 20005
Immediate interviews (In Person Interview)
Please Note this position is 100% ONSITE
Local Candidates ONLY
We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the District's Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services.
Complete Description:
seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District's Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support.
Key Responsibilities:
- Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune.
- Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from Helps and working to resolve tickets efficiently.
- Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed.
- Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance.
- Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience.
- Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platform's capabilities.
- Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation.
Qualifications:
- Well versed in Microsoft 365 administration.
- Experience with end-user support and troubleshooting for Microsoft 365 services.
- Experience with endpoint management usinb various MDM services, (Workspace One, Intune)
- Familiarity with Exchange Online.
- Ability to follow structured migration and onboarding processes.
- Strong communication skills for providing effective user training and support.
Minimum Education/Certification Requirements:
Bachelor's Degree or Equivalent Experience.
Required/Desired Skills
Candidates must have ALL the "Required" skills in order to be considered for the position. "Desired" or "Highly Desired" skills are a PLUS but may NOT be required.
Skill Matrix
| Experience with Business workflow processes | Required / Desired | Amount | of Experience |
| Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID) | Required | 3 | Years |
| Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID | Required | 3 | Years |
| Experience with Azure AD Connect | Required | 3 | Years |
| Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders | Required | 3 | Years |
| Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11 | Required | 3 | Years |
| Troubleshooting Outlook client connectivity issues | Required | 3 | Years |
| Troubleshooting email delivery and email routing issues | Required | 3 | Years |
| Expert-level customer service and client-facing expertise with Office 365 | Required | 3 | Years |
| Experience supporting and training end users on Outlook 2010, 2013 and 2016 and configure it for new O365 service | Required | 3 | Years |
| Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services | Required | 3 | Years |
| Certifications: Microsoft 365 Certified: Administrator Expert | Required | 0 | |
| Bachelor's Degree or Equivalent experience. | Required | 0 | |
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