JCC_APP - Software Engineer Specialist* Software Engineer Specialist*

Title: API Quality Engineer
Location: REMOTE
Duration: 12 months contract

Role and Responsibilities:
Reporting to the Head of Digital Quality Engineering, the API Quality Engineer will play a critical role in driving innovation and growth for the Banking Solutions business. In this role, the candidate will have the opportunity to make an impact on the company's digital transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive digital banking landscape. Specifically, the API Quality Engineer will be responsible for the following:

• Lead the planning, design, and execution of comprehensive quality assurance strategies and testing processes specifically tailored for APIs across a variety of frameworks (Spring, Node.js, etc.).
• Develop test plans, test cases, and test scenarios for functional, non-functional, regression, and performance testing of APIs, ensuring thorough coverage of requirements and user scenarios.
• Design, implement, and maintain automated testing frameworks and scripts using tools such as Selenium, TestRail, or similar, to streamline regression testing and ensure test repeatability.
• Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or Azure DevOps, and collaborate with DevOps teams to ensure automated testing is part of the development workflow.
• Stay updated with the latest testing tools, technologies, and best practices, and evaluate their applicability to enhance testing efficiency, coverage, and accuracy for APIs.
• Conduct performance testing, load testing, and scalability testing of APIs to identify and optimize app performance, ensuring a smooth user experience under various usage scenarios.
• Collaborate with security teams to implement and execute API security testing, including vulnerability assessments and compliance checks to meet industry standards and regulatory requirements.
• Identify, prioritize, and track defects using bug tracking systems (e.g., Jira, Bugzilla), and collaborate with development teams to ensure timely resolution and validation of fixes.
• Evaluate API usability, accessibility, and design elements through usability testing, A/B testing, and user feedback analysis to enhance overall app quality and user satisfaction.
• Document test plans, test cases, test results, and testing metrics, and generate comprehensive test reports and dashboards for stakeholders, highlighting quality insights, risks, and recommendations.
• Collaborate effectively with cross-functional teams, including developers, product managers, designers, and QA teams, and communicate testing progress, issues, and recommendations clearly and concisely.

Professional Qualifications:

• Proficient in creating test plans, test cases, and test scenarios for APIs.
• Experience in functional testing, regression testing, usability testing, performance testing, and security testing of APIs.
• Understanding of consumer-driven contract testing using tools such as Pact.
• Experience with API testing frameworks like Rest Assured, Mocha/Chai.
• Experience with Postman.
• Experience with test reporting tools such as ReportPortal, TestRail, Allure, etc.
• Strong hands-on experience in developing and maintaining automated test scripts for APIs using relevant tools and frameworks.
• Knowledge of scripting languages such as Python, Java, or JavaScript for automation tasks and test script development.
• Experience integrating automated tests into CI/CD pipelines and working collaboratively with DevOps teams.
• Understanding of API app development frameworks, architectures, and technologies to effectively design and execute testing strategies.
• Ability to analyze logs, debug issues, and troubleshoot API performance, compatibility, and functionality issues.
• Strong knowledge of QA methodologies, processes, and best practices, including Agile testing methodologies (e.g., Scrum, Kanban).
• Experience in creating and maintaining test documentation, defect tracking, and reporting using tools like Jira, Bugzilla, TestRail, or similar.
• Effective communication skills to collaborate with cross-functional teams, including developers, product managers, designers, and QA teams.
• Ability to articulate testing progress, findings, and recommendations to stakeholders and contribute to discussions on quality-related decisions.
• Strong analytical skills to identify test scenarios, prioritize testing efforts, and analyze test results to identify defects and areas for improvement.
• Proven ability to troubleshoot complex issues, perform root cause analysis, and work collaboratively with teams to resolve technical challenges.

Personal Characteristics:

• Demonstrates judgment and flexibility; thinks about issues and develops solutions that thoughtfully take the broader context into account-positively deals with shifting demand for time, priorities, and the rapid change of environments.
• Takes an ownership approach to engineering and product outcomes.
• Action-oriented self-starter who can set strategy and drive execution with a "roll up the sleeves" approach.
• Excellent interpersonal communication, negotiation, and influencing skills to work effectively with all stakeholders (internal & external), making information-based decisions.
• Penchant for excellence, both personally and professionally, demonstrated by intellectual curiosity, a record of accomplishment, and reputation; shows strong attention to detail and implementation of best practices with an inclination for continuous improvement.
• Ability to quickly establish strong credibility with employees, business partners, and external resources.
• Embodies and delivers the firm's values and culture towards colleagues, clients, and communities:
  • Win as one team
  • Lead with integrity
  • Be the change

Additional Skills:

• Thorough knowledge of structured programming technology for a structured language environment.
• Thorough knowledge of applications/development methodologies.
• Thorough knowledge of appropriate operating systems, programming languages, and development tools.
• Considerable knowledge of performance tuning.
• Skill in interpersonal skills/team building.
• Skill in project management experience.
• Skill in operating independently.
• Skill in exhibiting solid analysis, decision-making, and problem-solving.
• Skill in understanding and focusing on clients' needs and goals, establishing credibility, and building relationships with clients.
• Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
• Ability to develop a mid-size project plan (i.e., a plan that affects a single system or family and multiple resources) using approved project management software.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with employees, clients, vendors, and the public.

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