SOC Analyst

SOC Analyst with 5+ years of experience (Onsite Position)

Responsibilities:

• Monitor, analyze, and respond to security alerts and SOC notifications.
• Execute playbooks and implement mitigations using SOC tools and technologies.
• Collaborate with team members on SOC process, procedure, and service/platform improvements.
• Handle tasks and responsibilities assigned through the ticketing system.
• Review security alerts and take protective steps.
• Monitor security systems and tools such as SIEM.
• Respond to client tickets and security requests.
• Perform security monitoring and incident response as part of the SOC.
• Engage in technical problem solving across multiple technologies.
• Follow detailed operational processes for analyzing and advancing security incident remediation.
• Contribute to the knowledge base and SOC alert playbooks.
• Develop and refine SOC processes and procedures.
• Participate in SOC working groups and organizational collaborations.

Required Skills

• Eagerness to learn about cybersecurity threats, news, and trends.
• Willingness to accept and implement detailed feedback and suggestions.
• Ability to work in challenging cybersecurity environments.
• Exceptional customer focus and commitment to providing 'white glove' customer service.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and oral.
• Understanding of monitoring, analyzing, and triaging security events using a SIEM.
• Ability to work independently, prioritize tasks, and escalate issues when necessary.
• Knowledge of basic malware analysis during incident response investigations.
• Participate in use case development, validation, and quality assurance efforts.

Preferred Education

• Bachelor's degree (BA/BS) from four-year college or university; or equivalent training, education, and work experience.