Data Analyst

RESPONSIBILITIES:
Kforce is immediately seeking an experienced Data Analyst I, in support of our enterprise telecommunications and mass media client based in Centennial, CO.

Summary:
We are looking for a Data Analyst to support a telecom client's Customer Experience team, working closely with Data Scientists on AI model validation and data processing. This role involves manual data labeling, model output validation, dashboard creation, and ad-hoc reporting. The ideal candidate should have strong SQL, Python, and data validation skills, with experience in Databricks, Power BI, and LLM models as a plus.

Responsibilities:
* Data Analyst will perform manual labeling of data to support AI model training
* Validate AI model outputs, ensuring accuracy and identifying gaps
* Analyze call transcriptions and compare them against model predictions
* Extract and prepare data from various sources using SQL
* Bring data into a centralized environment for analytics and model training
* As a Data Analyst, you will create and maintain Power BI dashboards, publishing and sharing insights
* Support ad-hoc reporting requests from stakeholders
* Document findings, model validation results, and processes using JIRA

REQUIREMENTS:
* Proficiency in SQL for data extraction and manipulation
* Python skills for data processing and validation tasks
* Experience in data validation to assess model performance and accuracy
* Strong analytical and problem-solving skills

Preferred Skills:
* Experience with Databricks for data processing
* Knowledge of Power BI for reporting and visualization
* Exposure to LLM models and GPT-based AI solutions
* Familiarity with cloud environments like Azure or AWS (not required)

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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