Overview
On Site
$20 - $30
Contract - W2
Skills
ServiceNow
Active Directory
Troubleshooting
Job Details
Hansen Talent Group is hiring a Workstation Support Analyst to work with a large enterprise in Columbia, SC.
What you'll do:
- Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users.
- Monitors/updates dispatch system and works incoming tickets as assigned.
- Provides troubleshooting, technical support and development of end-user guidelines. Configures, installs, monitors, and maintains IT users workstation software and hardware.
- Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing.
- Ensures proper configuration and adherence to security configurations and settings.
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Required Skills and Abilities:
- Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.
- Able to provide on-the-spot training to users.
- Understands operating systems imaging concepts.
- Able to make recommendations on selection of hardware and software products to address business requirements.
- Familiarity with computer and workstation equipment.
- A+ Certification is preferred
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.