Software Asset Management Analyst (ServiceNow Platform)

Software Asset Management Analyst (ServiceNow Platform)
Remote
Contract

Position Overview:

Software Asset Management (SAM) Analyst with expertise in the ServiceNow platform

The ideal candidate will be responsible for managing the organization's software assets, ensuring compliance, optimizing licensing costs, and supporting the SAM lifecycle using the ServiceNow SAM Pro module. This role requires a detail-oriented professional with strong analytical skills, technical knowledge, and a commitment to driving operational efficiency.

Key Responsibilities:

1. Software Asset Management (SAM):

• Manage the lifecycle of software assets, including procurement, deployment, usage tracking, and retirement.
• Ensure compliance with software licensing agreements and regulatory requirements.
• Develop and enforce policies, standards, and procedures for effective SAM.

2. ServiceNow Expertise:

• Configure and manage the ServiceNow SAM Pro module, including license tracking, reconciliation, and optimization.
• Automate workflows and reporting using the ServiceNow platform.
• Collaborate with IT teams to integrate SAM with other ServiceNow modules (e.g., IT Asset Management, Configuration Management).

3. License Optimization:

• Perform software usage analysis to identify underused or unused licenses and recommend cost-saving measures.
• Proactively monitor and resolve license compliance risks.

4. Audit and Reporting:

• Prepare for and assist with internal and external software audits.
• Generate and analyze detailed reports on software asset inventory, compliance status, and financial impacts.

5. Collaboration and Stakeholder Engagement:

• Work with procurement, finance, and IT teams to ensure accurate software asset tracking and budget alignment.
• Act as a subject matter expert for SAM processes and tools, providing training and support to internal teams.

6. Continuous Improvement:

• Identify opportunities to enhance SAM processes and leverage ServiceNow capabilities for increased efficiency.
• Stay up-to-date with industry best practices and emerging trends in software asset management.

Qualifications:

Education: Bachelor's degree in IT, Computer Science, Business Administration, or related field (or equivalent experience).

Experience:

• Proven experience in software asset management.
• Hands-on experience with ServiceNow, specifically SAM Pro or related ITAM modules.
• Familiarity with software licensing models (e.g., Microsoft, Adobe, Oracle, VMware)
• Technical Skills:
• Proficiency in configuring and maintaining ServiceNow.
• Strong analytical and data management skills.

Certifications (Preferred):

• ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist SAM.
• IT Asset Management (ITAM) certification.

Key Competencies:

• Strong understanding of software licensing, compliance, and regulatory requirements.
• Excellent communication and stakeholder management skills.
• Ability to analyze complex datasets and provide actionable insights.
• Detail-oriented with strong organizational skills.

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.

Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.

With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.

Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.

Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.