Overview
Skills
Job Details
Role: Tier 2 Network Support Analyst
Location: NY
Duration: Long Term
Experience (within past 5 years unless stated):
3+ years with Cisco network devices (design/implementation/support)
3+ years WAN networks: MPLS, VPLS, VPN
3+ years Palo Alto firewalls
3+ years using Wireshark/tcpdump, troubleshooting networks
3+ years managing network security tools (e.g., Snort, Splunk)
3+ years supporting VPN tunnels (site-to-site, client-based)
2+ years with VOIP, UCaaS, videoconferencing
2+ years with monitoring tools (e.g., PRTG, Scrutinizer)
2+ years with network visualization tools (e.g., BitB, NetBrain)
1+ year cloud networking: OCI, Azure, AWS
1+ year SDWAN with Palo Alto
1+ year Cisco Meraki
Certifications (preferred):
Cisco CCNA or CCNP
Palo Alto PCNSA or PCNSE