IT Business Relationship Manager

Mandatory Requirements

1) Ability to clearly articulate IT concepts to non-technical stakeholders and effectively listen to and understand business needs

2) Understanding of business operations, industry trends, and strategic planning to align IT initiatives with business goals and drive value

3) A solid foundation in IT infrastructure, systems, and emerging technologies to facilitate informed discussions and decision-making regarding technology solutions

4) Proven experience in building and maintaining strong, collaborative relationships with stakeholders at various levels of the organization

5) Strong analytical skills to identify challenges, propose effective solutions, and drive continuous improvement in IT-business processes and outcomes

6) Minimum 5 years experience

Technical Requirements

1) Knowledge of network, server, and database systems to effectively discuss and evaluate IT solutions with technical teams

2) Experience with frameworks like ITIL to understand service delivery, incident management, and continuous improvement processes

3) Knowledge of ERP systems and their integration within an organization to understand how business processes are supported by technology

Desirable Qualifications

• Experience with strategic portfolio management and current trends in technology
• Experience in bringing together consensus between departments around multiple objectives for technology solutions
• Experience with resource constraints and determining critical paths for strategic technology decisions
• Experience with Agile and Waterfall delivery cycles for Technology
• Knowledge in utility industry and the systems supporting utilities is a plus