ServiceNow FSO - Sr. Developer

Overview

Remote
Hybrid
BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

SERVICENOW
ARCHITECT
FSO
FINANCIAL SERVICES
CSM

Job Details

Job Title: ServiceNow FSO - Sr. Developer
Type: Contract
Location: Remote

Responsibilities:

  • Identify opportunities to optimize performance and improve scalability
  • Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines
  • Code review: Reviewing and providing walkthroughs as part of peer review process
  • Configure ServiceNow FSO Modules workflows applications scripts and integrations
  • Document technical design development processes and solution configurations
  • Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc

Required Skills:
  • Proven experience in ServiceNow Financial Services Operations (FSO) platform.
  • Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development.
  • Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking).
  • Knowledge of ServiceNow Customer Service Management (CSM) and custom application development.
  • Ability to lead customer-facing discussions, workshops, and configuration reviews.
  • Strong problem-solving skills with a focus on optimizing performance and improving scalability.
  • Excellent documentation skills to record development and technical configurations.

Preferred Skills:
  • Experience in building advanced work assignment features within FSO.
  • Familiarity with configuring reports, dashboards, and other business intelligence tools.
  • Experience with scripting and developing custom applications on the ServiceNow platform.
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