Director of Service Management

  • Atlanta, Georgia
  • Posted 19 days ago | Updated 19 days ago

Overview

On Site
Depends on Experience
Contract - W2

Job Details

Director of Service Management - Healthcare IT Jobs

Director of Service Management - Hybrid Healthcare IT Role

We are seeking an Interim Director of Service Management to join our Digital Department in a hybrid role. This position involves leading IT service operations across hospitals and campuses, ensuring seamless service delivery and alignment with healthcare organizational goals. You will manage a team of technicians and specialists focused on desktop and device support.

<>Job Details</>
  • Contract Duration: 26 weeks
  • Start Date: May 10, 2024
  • End Date: November 2, 2024
  • Weekly Estimated Pay: $3770 - $4050
  • Hours Per Week: 36
  • Shift: 8-hour shifts, 5 days per week
  • Location: Hybrid role with more on-site presence in healthcare facilities
<>Job Requirements</>
  • Minimum of 1 year of experience in managing IT service operations or similar healthcare IT roles
  • Proven leadership and team management skills
  • Experience in a 24x7 operational healthcare environment is preferred
  • Strong communication and stakeholder management skills
  • Ability to work in a hybrid environment with a focus on on-site presence
<>Responsibilities</>
  • Provide leadership, guidance, and mentorship to the IT service management team
  • Oversee recruitment, training, and development of field service technicians and desktop support specialists
  • Develop and implement strategies to optimize IT technical operations in healthcare settings
  • Establish and monitor key performance indicators (KPIs) for IT service operations
  • Collaborate with other IT teams to ensure smooth integration and functioning of IT infrastructure
  • Manage relationships with external vendors and service providers
  • Serve as the primary point of contact for stakeholders within the healthcare organization

This interim leadership role presents an exciting opportunity to make a meaningful impact on IT service management operations, contributing to the delivery of high-quality patient care and support services across hospitals and campuses. Apply now to join our healthcare team.

<>Benefits</>

401K with Matching, Healthcare, Dental and Vision

<>About GHR</>

With over 30 years of healthcare staffing experience, GHR Healthcare is your trusted partner in finding the perfect contract or permanent role in the healthcare industry. Our specialized teams have placed thousands of healthcare professionals nationwide. You will have a dedicated recruiter, providing access to new opportunities and guidance every step of the way. Whatever your career goals, GHR Healthcare is here to support you and find your perfect fit. Get to know us:

<>Equal Opportunity</>

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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