Creative Services Operations Supervisor

Position Overview:

We are seeking a dynamic and detail-oriented Creative Services Operations Supervisor to oversee the project management team within our creative services department. This role is critical for ensuring efficient workflow, managing task distribution, and maintaining high-quality creative output across key brands. This is a hybrid role, based in Greensboro, NC.

Key Responsibilities:

• Oversee Project Management Team: Lead and manage the project management team, consisting of two direct reports (Project Management Coordinators). Ensure that all creative projects are delivered on time and align with brand goals.
• Workflow Management: Manage and monitor all creative requests, overseeing task assignment and ensuring that projects are properly tracked and completed efficiently.
• Brand Leadership: Act as the lead for key brands, overseeing the creative process and ensuring that all deliverables align with the brand's objectives and strategies.
• Production Liaison: Serve as the primary point of contact between the creative services team and the production team, addressing any missing creatives to ensure projects are delivered on time and to standard.
• House Ad Folder Maintenance: Maintain and update house ad folders, ensuring that all content remains current and aligned with brand messaging across various platforms.
• Process Improvement: Regularly evaluate existing processes and implement best practices to enhance efficiency and the quality of creative operations. Collaborate across teams to drive innovation and improvements.
• Enhancement & Coordination: Work closely with other departments, regularly updating senior management on the status of projects, workflow improvements, and performance against goals.
• Backup for Art Revisions: Provide backup for last-minute art revisions when necessary, stepping in to ensure that project deadlines are consistently met without compromising quality.

Qualifications:

• Proven experience managing creative project workflows and teams, preferably in a media or creative agency setting.
• Expertise in project management software such as ASANA.
• Strong leadership and communication skills to coordinate effectively with multiple teams.
• Ability to lead process improvements and implement new project management strategies.
• Familiarity with the creative production process and the ability to manage tight deadlines.
• Proficiency in maintaining brand consistency and working across various media platforms.
• Reliable home internet connection with minimum 50mbps up/10mbps down

What does BridgeTower Media offer?

• A competitive benefits package that includes health, vision, dental plus robust supplementary options.
• Company paid Life, AD&D Insurance & Short and Long-Term Disability coverages
• Health Savings Account with employer contribution
• 24-hour TeleMedicine and TeleCounseling Services
• Employee Assistance Program
• Paid Leave Program
• Unlimited PTO
• Sick Time
• Summer Weekend Jumpstart Hours**
• Over 10 holidays paid
• Tuition Assistance Program
• 401K with a company match
• Growth opportunities to build your career
• Learning & Development programs

**As long as business needs are met*

About BridgeTower Media

BridgeTower Media is a leading business intelligence, marketing and event platform providing authoritative content and expert analysis through its 40+ B2B media and research brands. More than 4.4 million business decision-makers rely on BridgeTower Media for timely information and expert insights to grow their businesses. These deep and trusted first-party customer relationships power tailored insights for business executives and precision audience targeting for omnichannel marketing solutions. BridgeTower Media also celebrates professional and organizational success through 200+ events and its Best Companies Group. BridgeTower Media is a Transom Capital portfolio company. For more information, please visit www.bridgetowermedia.com.

BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.