Overview
On Site
Hybrid
Full Time
Skills
Professional Development
Innovation
Life Insurance
Technical Support
MEAN Stack
Functional Requirements
Sprint
UPS
Project Management
Embedded Systems
Reporting
KPI
Acceptance Testing
Testing
Application Support
Recovery
EAS
Data Link Layer
Amazon RDS
Remote Desktop Services
Organized
Problem Solving
Conflict Resolution
SQL
PL/SQL
Unix
Linux
Microsoft Windows
Shell Scripting
Python
Perl
JavaScript
Computer Hardware
CA Workload Automation AE
ServiceNow
JIRA
DevOps
Big Data
Splunk
Dynatrace
Amazon Web Services
Leadership
SAP BASIS
Trading
Finance
Collaboration
Teamwork
Financial Services
DTCC
Security Clearance
Application Development
Enterprise Software
Job Details
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
The impact you will have in this role:
EAS RDS family is responsible for providing technical support for GTR and TIW applications that are beyond the development stage and are running in the daily operations of the firm. SRE team, part of EAS RDS, works closely with development teams, infrastructure partners, and internal / external clients to improve operational supportability, resiliency and mean time to restore service through non-functional requirements and improvements to support capabilities.
Your Primary Responsibilities:
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications:
Talents Needed for Success:
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
To maintain strong alignment between IT and the business, we are bringing together all Solutions-focused teams under a unified technology organization, IT Solutions. The newly-formed IT Solutions department combines Application Development and Enterprise Application Support functions, allowing us to leverage synergies to support the Solutions business lines.
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The impact you will have in this role:
EAS RDS family is responsible for providing technical support for GTR and TIW applications that are beyond the development stage and are running in the daily operations of the firm. SRE team, part of EAS RDS, works closely with development teams, infrastructure partners, and internal / external clients to improve operational supportability, resiliency and mean time to restore service through non-functional requirements and improvements to support capabilities.
Your Primary Responsibilities:
- Join all project stakeholders planning and design sessions, sprint zero and stand-ups for all new delivery fully understanding the changes and impact.
- Attend and present operational readiness with application support (EAS L2) at each project management meeting - raise any operational risks and concerns.
- Partner with IT Embedded Risk Managers to identify strategic solutions for risk incidents.
- Metrics and Reporting - demonstrate operational improvements through defined KPIs.
- Ensure NFRs are raised, properly defined and prioritized as part of delivery.
- Review all Controls and Alerting for new delivery and ensure it meets operational standards.
- Test NFRs in UAT environments to validate effectiveness and completeness of operational capabilities.
- Partner with ETE to drive resiliency testing scenarios.
- Evaluate how the application behaves for hardware failures in the middle of processing.
- Make design recommendations that will allow the application to recover without cleanup activities or create a recovery runbook for application support team to follow for improved application recovery times.
- Ensure avoidance of creation of "control of controls" or "alert of alerts" instead of improving application controls and alerting.
- Participate in daily EAS RDS L2 activities to understand what can be improved to make support of RDS applications more efficient and organized.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Understanding of SRE Principles/Practices and metrics as well as Traceability
- Excellent Problem Solving skills and passion for automation
- Hand-on Experience in SQL/PLSQL, Unix, Linux, Windows
- Working experience in Shell Scripting, Python, Perl, JavaScript
- Failure Mode Analysis to - evaluate how the application behaves for hardware failures in the middle of processing
- Good knowledge in AutoSys, ServiceNow, JIRA
- Demonstrate knowledge of DevOps toolchains and process
- Monitoring / Big data tools such as Splunk, Dynatrace
- Knowledge in maintenance and support of AWS functionalities and services
- Leadership experience is a plus
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
To maintain strong alignment between IT and the business, we are bringing together all Solutions-focused teams under a unified technology organization, IT Solutions. The newly-formed IT Solutions department combines Application Development and Enterprise Application Support functions, allowing us to leverage synergies to support the Solutions business lines.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.