Overview
On Site
Full Time
Skills
Help desk
Printers
Innovation
Testing
Problem solving
Productivity
Training
Hardware troubleshooting
Phone support
Technical writing
Customer service
Communication
Computer networking
VoIP
Microsoft Certified Professional
Cisco Certifications
Life insurance
Job Details
As an Entry-Level Help Desk Technician, you will work with customers and field associates relying on Reynolds and Reynolds solutions. You'll handle challenges through calls, emails, and hands-on training, where you get to work with PC terminals, printers, modems, networking gear, and more.
As part of our team, you will be on the cutting edge of innovation and testing new equipment before release. Utilize your problem-solving skills as you create manuals with diagrams, boosting productivity.
We provide on-site training tailored to the industry and our company that will guide you into the world of troubleshooting technical and networking issues.
Requirements:
Benefits:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, we also have an onsite medical center and you can participate in company-sponsored events such as our Annual Family Picnic.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
As part of our team, you will be on the cutting edge of innovation and testing new equipment before release. Utilize your problem-solving skills as you create manuals with diagrams, boosting productivity.
We provide on-site training tailored to the industry and our company that will guide you into the world of troubleshooting technical and networking issues.
Requirements:
- Technical experience; professional or personal hobby
- PC software/hardware troubleshooting skills
- Phone support or technical writing experience
- Customer service or strong communication skills; written and verbal
- Networking and VoIP experience, a plus
- Technical certifications (MCSA, MCSE, CCNA, A+), a plus
Benefits:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, we also have an onsite medical center and you can participate in company-sponsored events such as our Annual Family Picnic.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.