Salesforce Technical Delivery Lead/ Manager - KOP, PA

Role: Salesforce Technical Delivery Lead/ Manager

Location: KOP, PA (Onsite)

Duration: Long Term

Role Overview

We are seeking a highly experienced Salesforce Technical Delivery Lead with 10+ years of expertise in delivering complex Salesforce implementations. The ideal candidate will have strong technical leadership capabilities, deep Salesforce platform knowledge, and proven experience in managing end-to-end Salesforce project delivery. This role involves overseeing technical teams, aligning solutions with business objectives, and ensuring high-quality delivery. The Technical Delivery Lead will work closely with cross-functional teams and stakeholders to drive successful project outcomes.

Key Responsibilities

• Lead the technical design, architecture, and delivery of Salesforce solutions, ensuring alignment with business requirements.
• Collaborate with business analysts, architects, and stakeholders to translate functional requirements into scalable technical designs.
• Oversee the development, configuration, and customization of Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud, or other Salesforce products.
• Ensure adherence to Salesforce best practices in areas such as Apex, Lightning Web Components, integrations, and data modeling.
• Define and manage technical project plans, resource allocation, and timelines to ensure timely delivery.
• Drive end-to-end ownership of technical solutions, including development, integration, testing, and deployment.
• Mentor and guide Salesforce developers, administrators, and other technical team members to enhance their skills and ensure high-quality deliverables.
• Collaborate with QA teams to ensure comprehensive testing and defect resolution.
• Implement DevOps processes for CI/CD pipelines using tools like Salesforce DX, Copado, or Gearset.
• Oversee data migration efforts, ensuring data quality, integrity, and security during transitions.
• Manage risks, dependencies, and issues to maintain project health and mitigate delivery challenges.
• Engage with stakeholders to provide regular updates on technical progress, challenges, and achievements.
• Stay updated on Salesforce platform innovations and recommend adoption of new features or tools to enhance delivery.

Required Qualifications

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 10+ years of experience in Salesforce implementations, with 5+ years in a technical leadership role.
• Proven expertise in Salesforce architecture, custom development (Apex, LWC), and integration patterns (REST/SOAP APIs, middleware).
• In-depth knowledge of Salesforce platform capabilities, including declarative tools, security models, and data management.
• Strong understanding of CI/CD processes and tools like Salesforce DX, Jenkins, or Copado.
• Experience with Agile methodologies and tools such as JIRA or Confluence.
• Hands-on experience in delivering multi-cloud Salesforce implementations.
• Salesforce certifications, such as Platform Developer II, Sales Cloud Consultant, or Service Cloud Consultant.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications

• Additional Salesforce Certified Application Architect or System Architect (or higher certifications).
• Experience leading global Salesforce implementations across multiple regions or business units.
• Familiarity with advanced DevOps practices, including automation and release management.
• Knowledge of data migration tools like Data Loader, Informatica, or MuleSoft for Salesforce integrations.

Soft Skills

• Strong analytical and problem-solving abilities.
• Exceptional collaboration and interpersonal skills to work across diverse teams.
• Ability to manage multiple priorities in a fast-paced environment.