Applications Support Analyst - IT Billing - Sioux Falls or Fargo

Overview

On Site
USD 26.00 per hour
Full Time

Skills

Analytical skill
Instructional design
Presentations
Leadership
Workflow
Reporting
Problem solving
Management
SAP BASIS
Communication
Positive attitude
Customer service
Database
Presentation software
Multimedia
Training
Documentation
Software development
IT infrastructure
ITIL
FOCUS
Health care
Application Support
Computer hardware
Information Technology
Epic
Testing

Job Details

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:
8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:
40

Salary Range: $26.00 - $41.50Pay starts at $26 and increases according to years of applicable experience.

Union Position:
No

Department Details

Summary
***Working remotely is an option if you currently live within one hour driving distance from Sioux Falls or Fargo.

Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation.

Job Description

Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms.

The Applications Support Analyst gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Works with other departments and outside vendors. Comfortable managing change with excellent problem solving skills. Time management and prioritization of tasks on a daily basis. Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required.

Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred. When applicable, basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful. When applicable, possess knowledge in state and federal laws, rules and regulations.

Qualifications

Bachelor's Degree required.

Area of focus in Information Technology, Healthcare, Business, or related field preferred. One year of relevant experience in application support, hardware or interface preferred.

If applicable, Information Technology (IT) EPIC certification must be obtained within six months of date of hire and within three attempts of certification testing.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to
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