Overview
On Site
55000USD per year
Full Time
Skills
Technical Support
Microsoft Windows
iOS development
Microsoft Office
Regulatory Compliance
Microsoft technologies
Microsoft Azure
Virtual machines
Provisioning
Migration
Dropbox
Google Drive
Gmail
Laptop
Tablet
Firewall
WAN
LAN
Network+
Microsoft
Amazon Web Services
Communication
Work ethic
Printers
IP
Intellectual property
Servers
Switches
Routers
Microsoft Windows 7
OS X
Android
iPhone
Microsoft Outlook
Project management
Sales
Help desk
Job Details
Job Description
Job Description
We are seeking an IT Help Desk Technician to join our team! This position is an in-office help desk technician that assists clients with technical needs as well as serve on a team for on-boarding new services. The proper candidate will possess:
Fundamental knowledge in:
Fundamental knowledge in:
-Networks and troubleshooting
-Windows 10/11 / Android / iOS / Mac
-Microsoft 365 Admin Centers
-Microsoft Security & Compliance
-Microsoft Apps (Outlook, Teams, OneDrive)
-Microsoft SharePoint
-Microsoft Azure/Entra ID
-Microsoft Azure VM Provisioning
-Microsoft Tenant Setup & Migrations
-Dropbox
-Google Admin Console
-Google Drive
-Gmail
Installation and troubleshooting :
Servers / Laptops / Workstations / Tablets
Routers / Firewalls / WAN / LAN / SDWAN
Switches / NAS / Access Points / Printers
Low Voltage optional
Low Voltage optional
Preferred Certifications:
A+ / Net+ / Microsoft Certs / AWS
- Excellent communication skills (Email, verbal, and follow-up)
- Ability to meet requirements and deadlines.
- Demonstrate good work ethics.
- Ability to troubleshoot:
- Device IP connectivity
- Multi-function printers
- Access points
- IP phones
- Workstations
- Servers & shared resources
- Switches / Routers
- Microsoft Windows 7/10/11
- MacOS
- Android / iPhone
- Outlook connectivity problems
- Interacts well with clients and coworkers
- Some project management skills
- Work with sales team and field ops team
- Prior Help Desk experience required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.