Overview
On Site
40/hr} - 50/hr}
Full Time
Skills
Health care
Clinical trials
Application Support
System integration testing
Technical Support
Customer facing
Presentations
Computer hardware
Change management
ITIL
HIPAA
Active Directory
Communication
Microsoft Windows
Linux
Management
Collaboration
Job Details
An enterprise client in the health care space is looking to hire an IT Support Engineer for their Clinical Trials team. In this role, you would be troubleshooting hardware and software, providing post implementation application support, and sit in a customer facing role.
They ideally need someone with strong HIPAA knowledge and ITIL protocols. This is a contract position with the possibility of converting to full time. Required Skills & Experience
They ideally need someone with strong HIPAA knowledge and ITIL protocols. This is a contract position with the possibility of converting to full time. Required Skills & Experience
- 5+ years of IT Support experience
- Experience in a customer facing role
- Experience communicating and presenting to business partners/stakeholders
- Experience troubleshooting hardware and software
- Change management experience
- ITIL protocols
- HIPAA knowledge
- Active Directory
- Strong communication skills
- 80% Windows
- 10% Mac
- 10% Linux
- 80% Hands On
- 5% Management Duties
- 15% Team Collaboration
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.