Staff Technical Program Manager

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join the Intuit Platform Acceleration Group (PAG) Program Management Office, as a Staff Technical Program Manager, Strategic Partner Management. The PAG PMO's team supports the Intuit Chief Architect and their mission is to accelerate the outcomes of the Platform Acceleration organization by defining the overall Intuit Tech strategy and executing on large horizontal initiatives and technology priorities across multiple teams across Intuit. This role will execute processes for making build vs buy decisions; ensure technology choices align to Intuit's selection principles; and conduct consistent tech diligence and integration planning for renewals and new contracts. This role will also partner with key stakeholders to ensure that strategic and critical third parties are aligned to Intuit's tech strategies and are delivering on the most important work to innovate for our

customers.

Qualifications

• 8+ years of experience in top tier technology strategy and consulting, or experience in developing strategy for large scale SaaS and Cloud hosting vendors
• Significant exposure to senior leaders, experience in leading operating rhythms with senior tech leaders, driving alignment, building consensus on tech strategy decisions
• Domain knowledge of building and operating high availability, high performance, reliable and robust platform architectures
• Understanding of cloud hosting technologies like AWS and Google Cloud Platform is preferable
• Strong understanding of contractual SLAs, performance tracking and reporting
• Passion to quickly learn new technology spaces like Generative AI, Blockchain, CyberSecurity, DevOps, Edge Computing, etc.
• Strong proficiency in standing up portfolio and program frameworks for complex, multi-company initiatives
• Ability to drive technology strategy development including role for build vs buy, core vs context, etc.
• Deep understanding of partner management and how to drive partners for high performance
• Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity; adapt to and manage change quickly
• Thrive in a culture of ownership, delivery, and innovation.
• Ability to traverse both vertically and horizontally in a large organization
• Excellent balance of people, organizational, and technical skills, and can execute and deliver successfully in situations where authority is not a given.
• Ability to communicate at all levels with clarity and precision both written and verbally
• Effective presenter, negotiator, collaborator - regardless of organizational structure or hierarchy
• Ability to handle a rapidly changing environment
• Professional, team player with strong leadership and interpersonal skills
• BA/BS degree in Computer Science and/or equivalent technical experience required

Responsibilities

• Drive technical due diligence and integration planning for key strategic and critical third party or open source technologies including preparing and presenting formal reports and readouts
• Scale the 3rd party strategic alignment program structure and drive program operating rhythm with in partnership with cross functional teams across Intuit Tech Ecosystem and Global Business Solutions
• Scale the overall vendor performance management strategy, including incident and escalation management, ensuring vendor SLA commitments are meeting Intuit's business needs
• Drive creation of roadmaps and execution plans for tech strategy alignment and continuous improvement with key strategic vendors
• Collaborate with key stakeholders in executive teams, architecture and product development teams across Tech Ecosystem; and various cross-functional teams across Intuit to drive program outcomes.
• Prepare regular status reports and dashboards to drive understanding of current initiatives and hold both internal teams and third parties accountable to milestones and deliverables
• Prepare agenda and key talking points to support executive leadership meetings with third parties