Service Desk Associate

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

Service Desk Associate
Help Desk
Windows
Microsoft Office
CompTIA A+
Administer/Troubleshoot
incidents
ticket tracking

Job Details

Service Desk Associate

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a Service Desk Associate to support our client at the location Maryland Heights, MO (Onsite). The Service Desk Associate Analyst will support internal end users around the globe for all Information Technology infrastructure components.

Title: Service Desk Associate

Location: Maryland Heights, MO (Onsite)

Duration/Type of Job: 6 Months

Required Qualifications:

  • Preferred one to two years of experience in a Help Desk or Service Desk environment, or equivalent training and education.
  • Excellent customer service, communication and analytical skills.
  • Positive, professional, team player attitude.
  • Strong work ethic and ability to self-motivate.
  • Ability to organize and prioritize work in a fast-paced, changing environment.
  • Technical aptitude with a focus on continuous learning and development.
  • Functional knowledge of Apple and Windows Operating Systems.
  • Experience with Microsoft Office products.
  • Preferred certifications: CompTIA A+, Microsoft Certified Desktop Support Technician.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

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