Infrastructure Engineer

Role / title: Infrastructure Engineer

Address: 100 NW 1st Ave (100 NW 1st Ave, Delray Beach, Florida 33444)

Remote or onsite: fully onsite

Type of placement: C2H 3 month contract then goal is to convert Perm.

Estimated Start Date: ASAP

Interview Process: 1 round interview only!

Notes:

SAN, VMWARE. AZURE, VEEAM Skills

Looking for a well-rounded Infrastructure Engineer, some people still call this a Network Engineer, but they are only looking for the Infrastructure skills.

This is a list of what they use in the City, so someone who can fill as many of the following skills:

VMWare

Cisco UCS

Exagrid

Veeam

Zerto

Pure Storage

NetApp

Nutanix

VoIP

Ring Central

Canon Copiers

UniFlow

Disaster Recovery

Azure

O365

Sys Admin skills

Q-SYS Audio/Video

Hyper-V

Cisco Networking

Fortinet Networking

Job Description:

Coordinate activities around desktop and notebook computers and their network connections.

Maintain and support other technology equipment and applications, including data backup, file and application servers, printer and print servers, VMWare hosts and virtual servers, storage area networks and virtual desktops and others.

Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.

Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.

Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.

Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)

Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.

Participate in resolving more difficult network problems and obtaining IT assistance when necessary.

Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new City technology.

Assist in supplying part numbers and cost estimates for computer and peripheral purchases.

Assist in the acquisition of computers and peripheral devices.

Maintain Configuration Management of all City of Delray Beach infrastructure equipment, including but not limited to, servers, storage, switches, connections, routers, firewalls.

Responsible for Load Balancing of all City of Delray Beach infrastructure equipment, including but not limited to, servers, storage, switches, connections, routers, firewalls.

Install communications equipment and associated software.

Maintain and implementation of all Telecommunication needs of the City of Delray Beach, including but not limited to, Legacy phone systems, circuits, billing, Unified Communications solutions, Voice over IP phone system and SIP circuits.

Responsible for security of the City of Delray Beach network infrastructure, including but not limited to, user profiles, servers, PCs and laptops, switches, cables, and other connected peripherals.

Responsible for Mobile Device Management and Wireless Access.

Responsible for Virtual Desktop and Server Infrastructure

Responsible for the Data backup and disaster recovery of all City of Delray Beach servers.

Responsible for monitoring and maintaining the network and network communications. Responsible for resolving hardware/software issues on the network.

Performs Public Records requests.

Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.

Run diagnostics and determine possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.

Adheres to ITIL and ITSM practices.

Remains current on technology and training pertaining to this position.

Participate in the team's on-call support rotation.

Mentor / cross-train team members on existing and new/emerging technologies.

May assist all IT staff positions.

Fosters positive employee relations and employee morale on a City-wide basis.

Other duties as assigned.

Computer Science or Engineering Degree

Or equivalent work experience with a minimum of two years of experience as a Network or Systems Administrator.

Certification as a VMware Certified Engineer (VCE) is preferred

Microsoft Certified Professional (MCP) is preferred.

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