Overview
On Site
59/hr - 73/hr
Full Time
Skills
Electronic Commerce
Inventory
Valuation
Logistics
Regulatory Compliance
Recovery
Sustainability
Consumer Goods
Warehouse
Service Desk
Remote Support
Meraki
Microsoft Azure
Laptop
Printers
Tablet
CompTIA
A+
Microsoft
ITIL
Customer Service
Communication
Microsoft Windows
Computer Networking
Server Administration
JIRA
Asset Management
Technical Support
Management
Collaboration
Job Details
This global e-commerce company specializes in surplus asset management, helping businesses and government agencies sell excess inventory through secure online marketplaces. They offer end-to-end solutions-including asset valuation, logistics, and compliance services-to maximize recovery value and promote sustainability across a wide range of products, from heavy equipment to consumer goods.
They are looking for a Field Engineer II to provide hands-on support across a fast-paced warehouse and data center environment, responsible for troubleshooting and maintaining laptops, printers, tablets, networks, and end-user systems. The role requires experience with tools such as Meraki, Azure AD, Intune, and Macs Defender, along with the ability to assist the service desk and handle both onsite and remote support needs.
This is a 3-month contract-to-hire position based in North Dallas with up to 30% travel to locations including North Carolina, Las Vegas, Phoenix, and various DFW-area sites.
Required Skills & Experience
Desired Skills & Experience
What You Will Be Doing
Tech Breakdown
50% Windows/Mac Endpoints
25% Networking and Server Support
25% Tools and Ticketing (Jira, Asset Management, Intune)
Daily Responsibilities
70% Hands-On Technical Support
10% Management Duties (Project collaboration, asset tracking)
20% Team Collaboration and Escalation Support
They are looking for a Field Engineer II to provide hands-on support across a fast-paced warehouse and data center environment, responsible for troubleshooting and maintaining laptops, printers, tablets, networks, and end-user systems. The role requires experience with tools such as Meraki, Azure AD, Intune, and Macs Defender, along with the ability to assist the service desk and handle both onsite and remote support needs.
This is a 3-month contract-to-hire position based in North Dallas with up to 30% travel to locations including North Carolina, Las Vegas, Phoenix, and various DFW-area sites.
Required Skills & Experience
- 3+ years of IT support experience
- Experience with Meraki, Azure AD, Intune, and Macs Defender
- Experience supporting Windows and Mac environments
- Familiarity with ticketing systems like Jira
- Strong troubleshooting skills in laptops, printers, tablets, and networks
- CompTIA A+ Certification
- Microsoft Endpoint Administration experience
Desired Skills & Experience
- Knowledge of ITIL practices
- Excellent customer service and communication skills
What You Will Be Doing
Tech Breakdown
50% Windows/Mac Endpoints
25% Networking and Server Support
25% Tools and Ticketing (Jira, Asset Management, Intune)
Daily Responsibilities
70% Hands-On Technical Support
10% Management Duties (Project collaboration, asset tracking)
20% Team Collaboration and Escalation Support
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.