Overview
On Site
$18 - $25
Full Time
Skills
NOC
Telecommunications
Training
Communication
Data
Wireless communication
Network
Analytical skill
Problem solving
Ethernet
EFM
ADSL
T1
Optical fiber
DWDM
Metro Ethernet
Network design
Dragon NaturallySpeaking
DNS
Subnetwork
Routing protocols
Border Gateway Protocol
OSPF
Routing Information Protocol
EIGRP
Telephony
TDM
VoIP
SIP
Job Details
Job Description
Job Description
Job Title: NOC Tech I
Duration: 6 Months (Possible Extension or convert)
Location: Charlotte NC
Qualifications
- Experience: NOC experience working in a telecommunications environment preferred, but not required. Experience/training on voice and data communication networks and the individual elements within those networks, data/wireless communications principles
- Key Competencies: Ability to resolve network and customer-initiated incidents quickly and effectively while communicating in an empathetic manner with our customers. Self-awareness and willingness to escalate issues and follow up to ensure incident resolution. An analytical mindset that appreciates solving problems. Good computer and written/verbal communications skills, possess the ability to take on new, demanding challenges, demonstrate the ability to assume new levels of responsibility and deal effectively with other people.
- Base knowledge of some of the following technologies:
- Carrier transport circuit technologies such as Ethernet over Copper (EOC/EFM), ADSL, T1s, fiber services (DWDM), and Metro-Ethernet
- Network infrastructure, DNS, IP Subnetting
- Dynamic Routing Protocols (BGP, OSPF, RIP and EIGRP)
- Telephony based technologies (TDM, Converged, VOIP, SIP, etc.)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.