Salesforce Business Analyst

Overview

On Site
$55 - $65 hourly
Contract - W2
Contract - Temp

Skills

Business Analysis
Process Improvement
Data Analysis
Training
System Testing
Test Cases
Acceptance Testing
FOCUS
Sales
Marketing
Cloud Computing
User Stories
Process Flow
Salesforce.com
Dashboard
Workflow
Data Migration
Data Management
Data Integrity
Conflict Resolution
Problem Solving
Communication
Collaboration
Agile
Scrum
Project Management
Management
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client in Coral Gables, FL that is seeking a Salesforce Business Analyst.

Responsibilities:
* Conduct in-depth business analysis to identify opportunities for process improvements and Salesforce enhancements
* Gather and document business requirements, creating detailed user stories and process flows
* Collaborate with stakeholders, including business leaders, developers, and project managers, to define and prioritize requirements
* Configure and customize Salesforce to meet business needs, including creating reports, dashboards, workflows, and custom objects
* Perform data analysis and data migration activities to ensure data integrity and accuracy within the Salesforce platform
* Develop and deliver training materials and support end-users to ensure effective utilization of Salesforce features
* Conduct system testing, create test cases, and coordinate user acceptance testing (UAT) to ensure high-quality deliverables
* Stay current with Salesforce releases, features, and best practices to provide proactive recommendations for system improvements
* Troubleshoot and resolve technical issues related to Salesforce and related applications
* Act as a liaison between the business and technical teams, ensuring alignment of project goals and objectives

REQUIREMENTS:
* Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field
* Salesforce Administrator certification is preferred; additional certifications (e.g., Salesforce Advanced Administrator, Salesforce Business Analyst) are a plus
* 3+ years of experience as a business analyst with a focus on Salesforce
* Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud
* Proficiency in creating detailed business requirements documents, user stories, and process flows
* Experience with Salesforce configuration, including reports, dashboards, workflows, and custom objects
* Familiarity with data migration, data management, and data integrity best practices
* Excellent problem-solving skills with the ability to troubleshoot and resolve technical issues
* Strong communication skills with the ability to effectively collaborate with technical and non-technical stakeholders
* Experience with Agile/Scrum methodologies and project management principles
* Proven ability to work independently and manage multiple priorities in a fast-paced environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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