Consulting Engineering Manager

Summary

Posted: Sep 27, 2024

Weekly Hours: 40

Role Number:200570210

Home Office:Yes

Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Our Apple team helps institutions transform their environments while growing top-line revenue for Apple. To achieve this objective, we gain a comprehensive understanding of the Enterprise and Education sectors in which we operate, spanning both strategic and tactical levels. We develop a compelling vision that inspires us to acquire deep technical knowledge, enabling us to deliver a technically sound solution. We foster collaborative partnerships with both internal and external stakeholders to conceptualize solutions and novel use cases. Subsequently, we actively contribute to the execution of these solutions. Furthermore, we prioritize knowledge sharing, empowering peers and the broader organization to acquire the necessary experience and skills to ensure the success of our customers.At the end of the day, our customers need to know that with their significant investments in our technologies, everything's going to work as promised. We are the ones who make believers out of them. We guide customers on their journey to choose the right technical architecture to achieve their goals. We provide both technical sales consulting and support with a goal of transforming the way people work, teach, and learn.

Description

In this role, you will: - Lead and Develop a Diverse Team: Oversee the recruitment, training, and performance management of a team responsible for delivering exceptional technical expertise in pre-sales engagements.- Consult with Senior Executives and Technical Experts: Provide strategic advice to Apple's customers by engaging with senior executives and technical experts. Collaborate to deliver tailored solutions at the most complex and large-scale levels.- Deep Customer Understanding: Gain a comprehensive understanding of customer organizations, focusing on their deployment, management, integration, and security requirements. Align these needs with their broader technical aspirations.- Cross-Functional Collaboration: Foster collaboration with internal teams, including Sales, Channel, WW Product Marketing, WW Business Markets, Software Engineering, Cloud Engineering, and strategic solution partners. Work together to transform the way people work and learn.- Strategic Sales Initiatives and Technical Strategies: Develop and execute strategic sales initiatives and technical strategies in collaboration with a cross-functional sales team.- Complex Customer Conversations: Lead intricate, customer-facing discussions regarding architecture, development, and deployment to deliver customized solutions.- Technical Requirements Synthesis: Synthesize technical requirements across various sectors, including Education, Enterprise, Government, and Healthcare. Develop cohesive technical product requirements to guide internal stakeholders and influence product direction.- Technical Training and Enablement. Ensure that System Engineers and the broader sales organization possess the requisite knowledge and skills to effectively market Apple products.- Team Support and Development: Foster a supportive work environment by setting clear individual and team goals, identifying opportunities for mentorship, and implementing development programs to enhance essential skills and knowledge.

Minimum Qualifications

• Typically requires a minimum of 12 years of related experience.
• Deep knowledge of Apple products and complex technical solutions.
• Proven technical sales experience in the Education, Enterprise, Healthcare, or Government sectors, with a preference for multiple market experiences.
• Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support.
• Exceptional written and verbal communication abilities.
• Bachelor's degree or equivalent experience

Key Qualifications

Preferred Qualifications

• Ability to motivate and inspire others, articulate vision and purpose, and advocate for Apple's values.
• Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions.
• Excellent collaboration and relationship building skills, including the ability to influence cross-functionally, navigate organizational structures, and manage complex relationships.
• Deep business acumen, strategic planning, and decision making skills; Forward-thinking mindset to analyze the market beyond the short term, foresee future possibilities, and translate data to plans, strategies, and action.
• Experience managing a remote/geographically dispersed team is a plus.
• Background driving performance across a large region, country, or functional area is highly preferred.

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $200,400 and $301,400, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.