Website Content Manager

Website Content Manager 22-00372

12 month contract, Right  to hire

Parsippany, NJ (Hybrid position, will sit onsite 3 days a week (Tue, Wed and Thur) in Parsippany and work 2 days remote)

55.00 Hourly W2

No Corp to Corp or 3^rd party agencies.

Key Skills: Website Management, CMS, Sitecore or other CMS, Jira Confluence, Project Management

We are looking for a CMS Sitecore Website Project Manager to join our team of professionals in Parsippany NJ, Selected individual must be polished, poised, and professional, technically knowledgeable, and excellent customer service skills. 

We are looking for a Sitecore Website Project Manager that is highly motivated and a self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically, the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. The Website Operations Manager will also be responsible and accountable for managing, leading and coaching a small team of direct reports including a Digital Analyst Specialist and Senior SEO Specialist.

ESSENTIAL DUTIES

• Partner with the business analyst to define and write detailed user requirements for the development team
• Review and test functionality against requirements prior to new features being published
• Collaborate with the engineering team to plan and manage sprint capacity and overall cadance ensuring efficient continuous delivery of web materials
• Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
• Identify data driven decisions through analytics and testing
• Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime
• Provide leadership and oversight to a small team, supporting them in executing against development and organizational strategies
• Accountable for technical and on-page Search Engine Optimization efforts executed by the Sr. SEO Specialist to ensure the website is optimized and properly set up to drive organic traffic
• Accountable for tagging and reporting metrics and strategy implemented by the Digital Analyst Specialist

QUALIFICATIONS

• The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
• Knowledgeable on technical and on-page SEO best practices
• Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
• Experience with Google Analytics and Google Tag Manager, to oversee tagging implementation, analytics, and reporting across websites, email, SEM/SEO
• Jira, Confluence
• Must have experience with Sitecore, Magneto other CMS (content management software) 
• Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and e-commerce across both product and services strongly preferred
• Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management

EDUCATION & ADDITIONAL EXPERIENCE

• Bachelor's Degree required; MBA or relevant Master's Degree preferred
• 5-7 years of experience in leading/managing website development in a large cross functional team environment
• Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
• Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable plans
• People management experience preferred