Site Reliability Engineer / Only for W2

Position Title: Site Reliability Engineer Lead (1)

Provide locations/flexible work by preference: 1. Phoenix Hub 2. Pittsburg Hub

Ability to work remotely: 4 days in the office, 1 remote

Industry background:

- Banking and financial preferred but open to diverse backgrounds

Roles and Responsibilities:

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.

Level 4: 6+ years

Must-Have Technical Skills:

1. Dynatrace
2. SQL or other forms such as MySQL - understand the database concepts and run queries
3. Prometheus - basic understanding
4. Full stack engineer background experience - databases, services, network, know if there is a problem
5. CICD - know how to navigate
6. GitHub and GitLab - Aversion control storing and development

Flex Skills/Nice to Have:

1. Grafana

Soft Skills:

Need to know how to collaborate - team player

Open to learning

Handle pressure

A good frame of mind

Screening Questions:

• What made you interested in this role?
• Why are you looking for a new position?
• What do you know about our company?
• Define Observability in 2-3 sentences.

Summary:

The main function is to monitor, automate, and improve the reliability, performance, and availability of software systems in an organization.

Job Responsibilities:

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.

Skills:

• Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript.
• Experience with distributed storage technologies.
• A proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Previous success in technical engineering.
• Coding experience beyond simple scripts.